InfraOPS Information

Infraops is a company specialized in Information Technology; focused on Business which provides Monitoring and Support Solutions for Companies with Critical IT Mission Operation. It has a series of customized sensors using the PRTG and OTRS tools by providing intelligence services for 24x7 operation, with bilingual Portuguese and English assistants. We have an extensive technical and operational capacity with certified professionals in Microsoft, Cisco, Fortinet, PRTG and other solutions, ready to serve our customers. Our Services Line Card includes the following solutions: • PRTG remote monitoring in 24x7 regime, bilingual Portuguese and English, of all environment of technology and applications, with customized dashboards; • Environment monitoring infrastructure of technology continuously analyzed by event correlation tool which ensures prompt response to incidents and prevention of critical events; • Network Operation Center (NOC) in new facilities, located in the City of São Paulo, with redundant systems and biometric access in a prepared environment for ISO 27000 certification; • Some of our certified operating services: Windows and Linux Server Administration and Support / Hyper-V / Azure / Veeam and ArcServe / Cisco / Riverbed and Fortinet; • Professional Services with certified professionals both for remote services and for On Site allocation throughout Brazil; • Help desk N1 and N2 in 24x7, bilingual Portuguese and English of all technology and applications environment; • Fully functional OTRS service billing, opening and tracking tool. In summary, we offer the possibility of a complete Turn Key service to support your technological needs with products and services that would truly add value and high availability to your corporate environment, generating a substantial cost reduction and a complete integration of technological support to business units.