InfoServ CRM Information

Managing customer relationships has never been easier! Developed by DAN Electronic, InfoServ CRM is a simple-to-use, yet powerful solution that combines CRM and Contact Center in a single platform that could be either On-premise or Cloud-based at Microsoft® Azure – one of the world leaders in cloud platforms. Depending on the needs of your particular business, InfoServ CRM works in three main directions: 1. Call Center – to make every customer interaction count! - Inbound Call Center and Hot Line Support - Automatic Dialer and Telemarketing Campaigns - IVR System and Automatic Phone Services 2. Helpdesk Ticketing System – to solve support tickets faster and more efficiently than ever - Customer Service - Complaints - Customer Support 3. CRM – to never miss another business opportunity! - Customer Profiles - Integrated Communication - Sales Pipeline Management And all that complemented by smart security that strictly complies with security protocols to protect your data and continuously reviewed and improved performance that makes InfoServ CRM being both reliable and fast to work with. Whether to improve client satisfaction, empower your marketing activities, or manage customer relationships, InfoServ CRM is proven “the fastest way to move your business forward”!