INet PLC Information

We provide cloud communications services that drive our customers’ success. Since 2007, we have successfully deployed multi-channel cloud contact centre and telecommunications solutions to some of the UK’s most reputable businesses across numerous industries and sectors. Cloud Telecoms is in our DNA. Everyone at iNet is passionate about cloud communications technology. We pride ourselves on providing reliable, secure and compliant communications, cost-effective, and delivering outstanding support, always working in close collaboration with our clients and customers. Our resilient cloud platform and intelligent Network core harnesses BT’s 21st Century Network (BT 21CN). Our Infrastructure: • We already successfully deliver 12+ Million calls per month. • We currently support 7000+ hosted PBX lines assigned to customers • With 1+ Million Geographic and non-Geographic numbers in our network already. • Our Network is resilient, with interconnects to BT, Vodafone, TalkTalk and Viatel with disaster recovery contingency across dual data centres. • We offer 24/7 technical support, powered by our internal London-based operations and support team. • 99.999% uptime SLA. Why choose iNet? • Experienced team with impressive communications knowledge and expertise, industry ‘go-to’ teams. • Reliable platform, stable. • Scalable, Private cloud. • Credibility, and strong, demonstrable track record of successful deployment and delivery. • Referenceable clients and customers. Key Benefits of working with iNet. • Resilient, secure, compliant cloud infrastructure and design. • Dynamic, centralised management and complete control. • Multi-channel convenience and future-proof for all our customers and clients. • Unified experience and device-agnostic for user efficiency • Real-terms, and demonstrable cost-savings, with simple, flexible and attractive pricing models. • Operational efficiencies across your business, enterprise or organisation. What some of our customers say. "When I was evaluating suppliers it was clear iNet really understood the technology. The service has met all my expectations and its all there for me. The relationship I have with iNet means I can confidently develop and sell more services to more and more clients." – Ian Holding, MD - ICS-Digital "We were really impressed with iNet. Michael and his team really understand Parseq, our business sector, our requirements, and they understand how to deploy cloud communications technology in innovative and exciting ways, whilst absolutely ensuring security and compliance. Working closely with iNet it became clear they value business relationships as a collaboration, being proactive and responsive to our needs from the first day and aiding us as our knowledge of the product increased." – John Goodram, Director of IT Solutions, Contact Centre – Parseq "iNet possess great Telecoms and Contact Centre industry knowledge with real in-depth understanding of the Vocalcom technology that helps us stay compliant with legislation as it changes. When needing their support, iNet are so easy to work and collaborate with as they are always quick in their response in addressing our issues and offering innovative insights about how we can do things better." –John Adderley, Operations Director – CCSCollect “Having heartfelt, engaging conversations with donors is core to what we do, and iNet is an intrinsic part of that story. We are exceptional at fundraising, and rely heavily on the contact centre and telephony platform managed by iNet to fulfil our client services. It is a great partnership.” – Richard Hill, MD – DTV Optimise