Indranil Basu Email & Phone Number
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Indranil Basu Location
- Kolkata, WB, IN
Indranil Basu Work
- Owner (April 2009 - Present)
- Tuition teacher (April 2009 - July 2014)
- Deputy Manager @ (October 2023 - February 2025)
- Assistant Manager @ (December 2019 - July 2023)
- Senior Executive - Customer Services @ (August 2018 - December 2019)
- Senior Executive - Medical Devices and Healthcare Regulatory Compliance @ (October 2016 - July 2018)
- Sales and Marketing Intern @ (June 2015 - August 2015)
- Engineering Intern @ (June 2012 - July 2012)
- Engineering Intern @ Rifle Factory Ichhapur, Ministry of Defence (December 2011 - January 2012)
- Engineering Intern @ (July 2011 - August 2011)
- Engineering Intern @ (June 2011 - July 2011)
Indranil Basu Education
- West Bengal University of Technology, Kolkata
Engineer's Degree (Applied Electronics and Instrumentation Engineering)
2009-2013 - South Point High School, Kolkata
High School
1994-2009 - Army Institute of Management, Kolkata
Master of Business Administration
Indranil Basu Skills
- Account Management
- Analytical Skills
- Auditing
- Back Office Operations
- Business Analysis
- Business Process
- Business-to-Business (B2B)
- Communication
- Complaint Management
- Compliance
- Conflict Resolution
- Cross-functional Collaborations
- Cross-functional Coordination
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Support
- Data Analysis
- Escalation Resolution
- Escalations Management
- Focused Execution
- Government regulatory affairs
- KRA
- Key Performance Indicators
- Leadership
- Logistics
- Logistics Management
- Management
- Market Research
- Microsoft Excel
- Microsoft Office
- Net Promoter Score
- Operations
- Operations Management
- Outcome focused
- Performance Improvement
- Performance Metrics
- Process management
- Project Coordination
- Project Management
- Project Planning
- RCA
- Regulatory Affairs
- Regulatory Compliance
- Research
- Reverse Logistics
- Root Cause Analysis
- SAP CRM
- SAP Logistics
- SAP Supply Chain
- Scutiny
- Service Delivery
- Service-Level Agreements (SLA)
- Social Services
- Social Work
- Strategic Planning
- Strategy
- Supply Chain Management
- Supply chain
- TAT
- Team Management
- Teamwork
- Telecommunications
- Third-Party Logistics (3PL)
- Warehouse Management Systems
Indranil Basu Summary
- Indranil Basu, based in Kolkata, WB, IN, is currently a Owner at Self Employed. Indranil Basu brings experience from previous roles at Self Employed, Jio, LG Electronics and Spicejet Limited. Indranil Basu holds a 2009 - 2013 Engineer's Degree in Applied Electronics and Instrumentation Engineering @ West Bengal University of Technology, Kolkata. With a robust skill set that includes Account Management, Analytical Skills, Auditing, Back Office Operations, Business Analysis and more. Indranil Basu has 1 mobile phone numbers on RocketReach.
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