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Imre Kovacs Location
Budapest, HU
Imre Kovacs Work
Service Desk Team Lead @ (November 2022 - Present)
Lead CSR - Team Leader backup @ (January 2020 - October 2022)
Senior CSR - SAP Super User @ (September 2018 - December 2019)
Customer Service Representative @ (November 2017 - September 2018)
English and German Speaking Service Desk Analyst L1 @ (September 2016 - November 2017)
Imre Kovacs Education
Pázmány Péter Katolikus Egyetem
Master of Arts - MA (Philologist in German language, literature and culture)
2014-2016
Pázmány Péter Katolikus Egyetem
Bachelor of Arts - BA (Philologist in German Studies)
2011-2013
Imre Kovacs Skills
Active Directory
Administration
Analytical Skills
Creative Problem Solving
Cross-functional Team Leadership
Customer Relationship Management (CRM)
Customer Satisfaction
Customer Service
Customer Support
Customer-focused Service
Employee Training
IATF 16949
ISO 9001
Internal Audit
Internet Troubleshooting
Language Teaching
Leadership
Lubricants
Microsoft Office
Network Troubleshooting
Performance Reviews
Problem Solving
Quality Control
RSA SecurID
Remote Control
Remote Troubleshooting
SAP
Sales
Service-now.com
Software Troubleshooting
Teamwork
Troubleshooting
Virtual Private Network (VPN)
Windows
Imre Kovacs Summary
Imre Kovacs, based in Budapest, HU, is currently a Service Desk Team Lead at Roche. Imre Kovacs brings experience from previous roles at bp and Tata Consultancy Services. Imre Kovacs holds a 2014 - 2016 Master of Arts - MA in Philologist in German language, literature and culture @ Pázmány Péter Katolikus Egyetem. With a robust skill set that includes Active Directory, Administration, Analytical Skills, Creative Problem Solving, Cross-functional Team Leadership and more. Imre Kovacs has 1 emails and 1 mobile phone numbers on RocketReach.
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