imot.io - Ai-powered Quality Assurance for call center and sales department. Service analysis calls and CRM data, tags key moments in customer conversations, makes automatic reports and alerts to sales reps and supervisors. We use our own ML-models for text, voice and data analysis in CRM-systems. The system is used in three ways: -Predicting and managing sales performance; -Control of customer service indicators; -Detection of fraud and illegal actions. Over 100 innovative companies trust us to empower their efficiency.
| Website | https://imot.io/ |
| Employees | 13 (12 on RocketReach) |
| Founded | 2021 |
| Industry | IT Services and IT Consulting |
| Keywords | Customer Conversation Analysis, Call Center Analytics, Conversation Intelligence, Customer Interaction Analysis, Quality Monitoring, Customer Experience Improvement, Voice Analytics, Machine Learning Models, Performance Management, Sales Performance, Call Center Performance, Sales Efficiency, Agent Performance |
| Competitors | Meta, eBay for Business, Carvana, CarGurus, Car Seller, Autotrader US, Vroom, TrueCar, Inc., Edmunds, Kelley Blue Book +44 more (view full list) |
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IMOT.IO Questions
Sergey Fomin is the CEO of IMOT.IO.
12 people are employed at IMOT.IO.
Top IMOT.IO Employees
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Sergey Fomin
Chief Executive Officer at IMOT.IO
Antalya, Türkiye -
1
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Maria Filippova
Frontend Teamlead at IMOT.IO
Montenegro1 -
Yefim Mork
Account Executive at IMOT.IO
Atyrau, Atyrau Region, KZ -
Ilyas Mustafin
QA Lead at IMOT.IO
Antalya, Türkiye
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