Imogen Pierce Email & Phone Number
Associate Manager of Customer Success @ Trustpilot
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Imogen Pierce Location
- Copenhagen, DK
Imogen Pierce Work
- Associate Manager of Customer Success @ (September 2025 - Present)
- Team Lead of Customer Success @ (April 2024 - September 2025)
- Senior Customer Success Manager @ (July 2021 - April 2024)
- Customer Success Manager @ (September 2020 - July 2021)
- Director of Customer Success @ (January 2018 - January 2020)
- Senior Customer Success Manager @ (January 2018 - January 2018)
- Project Manager and Strategy Consultant @ (January 2015 - January 2017)
- Account Manager Team Lead @ (January 2014 - January 2015)
- Staffing Manager @ (January 2013 - January 2014)
- Albright Fellow in Global Leadership @ Anchorpoint Foundation (January 2009 - January 2009)
Imogen Pierce Education
- Heidelberg University
Master's Degree (Health and Society, Medical Anthropology)
2016-2018 - Wellesley College
Bachelor's degree (Neuroscience)
2007-2010
Imogen Pierce Skills
- Asana
- Atlassian Suite
- Biomedical Sciences
- Business Process
- Business Process Improvement
- Client Onboarding
- Client Success
- Communication
- Critical Thinking
- Customer Engagement
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Customer Success
- Customer Support
- Hiring
- Interdepartmental Liaison
- International Teams
- Interviewing
- Jira
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Onboarding
- Operations
- Operations Management
- Post-Sales
- Post-sales Support
- PowerPoint
- Presentations
- Process Control
- Process Improvement
- Process Optimization
- Project Management
- Public Speaking
- Recruiting
- Research
- Salesforce.com
- Slack
- Teaching
- Teamwork
- Time Management
- Training & Development
- User Experience (UX)
- Zendesk
- Zoom
- Writing
- Social Media
- International
- Food Service
- Bartending
- Sustainable Agriculture
- Sales
- Event Planning
- Food and Beverage
- Medical Terminology
- Medical Assisting
- Community Outreach
- Restaurants
- Travel
- Multicultural
- EMT
Imogen Pierce Summary
- Imogen Pierce, based in Copenhagen, DK, is currently a Associate Manager of Customer Success at Trustpilot. Imogen Pierce brings experience from previous roles at Trustpilot and Ylopo, LLC. Imogen Pierce holds a 2016 - 2018 Master's Degree in Health and Society, Medical Anthropology @ Heidelberg University. With a robust skill set that includes Asana, Atlassian Suite, Biomedical Sciences, Business Process, Business Process Improvement and more. Imogen Pierce has 1 emails and 2 mobile phone numbers on RocketReach.
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