Imad A. Email
Directeur de site @ TP
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Imad A. Location
- Dakar, Dakar Region, SN
Imad A. Work
- Directeur de site @ (June 2020 - Present)
- Directeur adjoint de site @ (October 2018 - June 2020)
- responsable opérationnel des activités @ (July 2015 - September 2018)
Imad A. Education
- Management
Master 2 (M2) (Management & Stratégie des entreprises)
2013
Imad A. Skills
- Amélioration des services
- CRM
- Centres d'appel
- Communication
- Communication interpersonnelle
- Compétences analytiques
- Contact avec les clients
- Expérience client
- Fidélité des clients
- Gestion d'équipe
- Gestion de centres de contact
- Gestion de compte
- Gestion de projet
- Gestion des conflits
- Gestion du service client
- Leadership
- Leadership d'équipe
- Management
- Outsourcing
- Résolution de problèmes
- Service client
- Team Management
- Travail d’équipe
Imad A. Summary
- Imad A., based in Dakar, Dakar Region, SN, is currently a Directeur de site at Teleperformance. Imad A. brings experience from previous roles at Majorel and Acticall Sitel France. Imad A. holds a Master 2 (M2) in Management & Stratégie des entreprises @ Management. With a robust skill set that includes Amélioration des services, CRM, Centres d'appel, Communication, Communication interpersonnelle and more. Imad A. has 1 emails on RocketReach.
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