Ilham Setiawan Email
Customer Support and Customer Operations @ Grivy
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Ilham Setiawan Location
- Bogor, West Java, ID
Ilham Setiawan Work
- Customer Support and Customer Operations @ (July 2023 - Present)
- Customer Service Agent Priority Buyer Tokopedia @ Mitracomm Ekasarana (May 2021 - May 2023)
- Internship Trainee @ (June 2019 - February 2021)
Ilham Setiawan Education
- Universitas Sebelas Maret
Bachelor's degree (Soil Sciences)
2014-2018
Ilham Setiawan Skills
- AI enablement
- Adaptive Learning
- Analytical Skills
- ArcMap
- Artificial Intelligence and Machine Learning (AI/ML)
- AutoCAD
- Communication
- Customer Engagement
- Customer Experience
- Customer Insight
- Customer Relationship Management (CRM)
- Customer Satisfaction (CSAT)
- Customer Support
- Dashboards
- Data Analytics
- Data Management
- Design
- Dukungan Teknis
- English Translation
- Geographic Information Systems (GIS)
- International Relations
- Jira
- Laboratory Skills
- Land Surveying
- Microsoft Excel
- Notion Productivity Software
- Operations Support
- Photography
- Problem Solving
- Python (Programming Language)
- SQL
- Salesforce Lightning
- Salesforce.com
- Skill Development
- Slack
- Soil Classification
- Soil Mapping
- Soil Physics
- Soil Sampling
- Speech
- Team Leadership
- Teamwork
- Technical Training
- Terjemahan
- Time Management
- Wordfast
- Zendesk
Ilham Setiawan Summary
- Ilham Setiawan, based in Bogor, West Java, ID, is currently a Customer Support and Customer Operations at Grivy. Ilham Setiawan brings experience from previous roles at Mitracomm Ekasarana and Yukiguni Maitake Co., Ltd.. Ilham Setiawan holds a 2014 - 2018 Bachelor's degree in Soil Sciences @ Universitas Sebelas Maret. With a robust skill set that includes AI enablement, Adaptive Learning, Analytical Skills, ArcMap, Artificial Intelligence and Machine Learning (AI/ML) and more. Ilham Setiawan has 2 emails on RocketReach.
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