Ilan Markus Email
Technical Support and Pre-Sales Manager - International @ Bettear
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Ilan Markus Location
- Israel
Ilan Markus Work
- Technical Support and Pre-Sales Manager - International @ (October 2026 - Present)
- Presales Manager @ (April 2026 - September 2026)
- Presales and Postsales Manager @ (February 2013 - January 2026)
- Sales and Technical Support Team lead (merger of Minicom Digital Signage and Enqii) @ (July 2011 - January 2013)
- Technical Support Team Lead @ Minicom Digital Signage (September 2009 - July 2011)
- Technical Support Engineer @ Magink Display Technology (January 2005 - July 2009)
- Workstation Manager @ (January 2001 - January 2005)
Ilan Markus Education
- Ness collage
Microsoft Certified IT Professional (MCITP) (Computer networking)
2011-2012 - Ness collage
CCNA (Cisco Certified Network Associate)
2011-2012 - M'ale Adomim College
Software engineer Diploma
1999-2001
Ilan Markus Skills
- Analytical Skills
- Android TV
- CMS
- CRM
- CRM Data Entry
- Clean Rooms
- Coaching
- Consumer Services
- Content Management
- Creative Problem Solving
- Cross-functional Team Leadership
- Customer Experience Management
- Customer Follow-Up
- Customer Oriented
- Customer Relationship Management (CRM)
- Customer Service
- Customer Success
- Customer Support
- Data Entry
- DeviceNet
- Digital Signage
- Embedded Systems
- End User Training
- Enterprise Mobility Management (EMM)
- Field Application Engineering
- Field Training
- Firmware Flashing
- Firmware Over-the-Air
- Fluent and proficient in English
- Follow Directions
- Hands-on Technical
- Hands-on Training
- Hardware Diagnostics
- Hardware Support
- Hardware Testing
- Help Desk Support
- Human Resources (HR)
- Interactive Flat Panels
- International Sales
- Interpersonal Skills
- Kiosk Mode Configuration
- Knowledge Management
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Power BI
- Mobile Device Management
- Multi-task & Handle High-volume Workloads
- Multidisciplinary Troubleshooting
- Native-level English
- Networking
- On-Site Installation
- Post-Sales
- Post-sale Support
- Pre-sales
- Presales Technical Guidance
- Product Demonstration
- Product Development
- Product Management
- Product Support
- Project Management
- Proof of Concept (PoC)
- QMS Documentation
- Quality Assurance
- RMA Processing
- Remote Troubleshooting
- Root Cause Analysis
- SQL
- Sales Engineering
- Sales Support Tools
- Salesforce Training
- Self Learning
- Self-Management
- Skilled Multi-tasker
- Software Installation
- Solution Architecture
- Start-ups
- System Integration
- Teaching
- Team Building
- Teamwork
- Technical Discovery
- Technical Presales
- Technical Presentations
- Technical Sales
- Technical Support
- Technical Writing
- Tier 3 technical support
- Trade Shows
- Training
- Troubleshooting
- Video Compression (H.264/H.265)
- Work Alone
- cross-functionally
- customer-oriented
- field feedback
- resilient under pressure
- resolve support tickets
- travel internationally
Ilan Markus Summary
- Ilan Markus, based in Israel, is currently a Technical Support and Pre-Sales Manager - International at Bettear. Ilan Markus brings experience from previous roles at Radix Technologies, Kramer Electronics LTD, ComQi Inc. and Minicom Digital Signage. Ilan Markus holds a 2011 - 2012 Microsoft Certified IT Professional (MCITP) in Computer networking @ Ness collage. With a robust skill set that includes Analytical Skills, Android TV, CMS, CRM, CRM Data Entry and more. Ilan Markus has 2 emails on RocketReach.
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