Ihab Hussein Email
Director Of Operations @ Ability Care Center
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Ihab Hussein Location
- Giza, EG
Ihab Hussein Work
- Director Of Operations @ (September 2020 - Present)
- Cll center Manager @ (April 2010 - Present)
- Head of Operations @ (December 2003 - Present)
- Call center Manager @ (December 2003 - Present)
- Call center supervisor @ (May 2008 - April 2010)
- Call center team leader @ (May 2006 - May 2008)
- Quality Assurance Specialist @ (May 2005 - April 2006)
- Customer experience consultent @ Saudi Flay (January 2018 - Present)
Ihab Hussein Education
- COPC
Register coordinator (W.W standers for outsourcing)
2010-2010 - AUC
Free study (Interpersonal Relationships Skills)
2006-2006 - Cairo University
Bachelor's Degree (Accounting)
1995-1999 - Sadya school
High school (Science)
1992-1995
Ihab Hussein Skills
- Leadership
- Six Sigma
- Customer Experience
- Team Building
- BPO
- Human Resources
- VoIP
- Account Management
- Sales
- Customer Retention
- Customer Satisfaction
- Troubleshooting
- Telecommunications
- Communication
- Business Analysis
- Negotiation
- Vendor Management
- Team Management
- Team Leadership
- Process Improvement
- Strategic Planning
- Quality Assurance
- Workforce Management
- Strategy
- Telemarketing
- Operations Management
- Contact Centers
- Training
- Time Management
- Employee Training
- Change Management
- Customer Service
- Sla
- Advanced Leadership
- Business Process Improvement
- Management
- Call Center Development
- Inbound Marketing
- Teamwork
- Coaching
- Project Management
- Outsourcing
- Problem Solving
- Call Centers
- Service Delivery
- Key Performance Indicators
- Recruiting
- CRM
- Analysis
- Performance Management
Ihab Hussein Summary
- Ihab Hussein, based in Giza, EG, is currently a Director Of Operations at Ability Contact Center. Ihab Hussein brings experience from previous roles at ECCO Outsourcing and CyberNet AI. Ihab Hussein holds a 2010 - 2010 Register coordinator in W.W standers for outsourcing @ COPC. With a robust skill set that includes Leadership, Six Sigma, Customer Experience, Team Building, BPO and more. Ihab Hussein has 3 emails on RocketReach.
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