Igor Penteado's Location
São Paulo, SP, BR
Igor Penteado's Work
- Program Manager - Customer Experience @ Amazon
- Customer Services Group Manager @ Amazon
- Customer Services Team Manager @ Amazon
- Operations Supervisor @ Cognizant
- Service Desk Supervisor @ NTT DATA Services
- Service Desk Team Lead @ NTT DATA Services
- Service Desk Shift Lead @ HCL America, Inc.
- Bilingual Service Desk Analyst @ HCL America, Inc.
Igor Penteado's Education
- FIAP
Master of Business Administration - MBA (Gestão de Projetos)
2021 - 2022 - Universidade do Vale do Rio dos Sinos
Management Process (Processos Gerenciais) (Gestão de Pessoas com Ênfase em Liderança Organizacional)
2015 - 2018 - QI Faculdade & Escola Técnica
Técnico em Informatica (IT Technical) (Tecnologia da Informação)
2008 - 2010
Igor Penteado's Skills
- Technical Support
- Team Management
- Domain Registration
- Domain Management
- Hosting
- Support Analysts
- ITIL Process
- Web Hosting
- Managed Hosting
- Call Centers
Igor Penteado's Summary
Igor Penteado, based in São Paulo, SP, BR, is currently a Program Manager - Customer Experience at Amazon, bringing experience from previous roles at Amazon, Cognizant and NTT DATA Services. Igor Penteado holds a 2021 - 2022 Master of Business Administration - MBA in Gestão de Projetos @ FIAP. With a robust skill set that includes Technical Support, Team Management, Domain Registration, Domain Management, Hosting and more, Igor Penteado contributes valuable insights to the industry. Igor Penteado has 2 emails and 2 mobile phone numbers on RocketReach.
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