Igor Ivanovic Email & Phone Number
Head of Real Estate Management and Logistics Department @ Banca Intesa Beograd
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Igor Ivanovic Location
- Serbia
Igor Ivanovic Work
- 2023 - now Head of Real Estate Management and Logistics Department @
- 2019 - 2023 Head of Retail Network Development Office @
- 2019 - now Consultant @
- 2019 - 2019 Business Analyses, Senior Engineer @
- 2018 - 2018 Head of Business Analyses and Customer Knowledge Management (SER and MNE) @
- 2017 - 2018 Head of Experience Design and Governance (SER and MNE) @
- 2014 - 2016 Service Design and Product Development Manager (SER and MNE) @
- 2013 - 2014 Customer Strategy Development and Implementation Manager (SER and MNE) @
- 2011 - 2013 Program Manager "Digital Hungary" @
- 2006 - 2011 Business Marketing Manager @
- 2004 - 2006 Major B2B Accounts Unit Manager @
- 2003 - 2004 Contact Center Manager @
- 2000 - 2002 Training Manager @
Igor Ivanovic Education
- DOBA Business School
Igor Ivanovic Skills
- Customer Experience
- Business Analysis
- Innovation Management
- Design Thinking
- Omni-Channel Marketing
- Management
- Leadership
- Cross-functional Team Leadership
- Problem Solving
- Project Management
- User Experience (UX)
- User-centered Design
- Agile Methodologies
- Agile & Waterfall Methodologies
- Business Strategy
- Strategy
- Customer Experience Management
- Customer Experience Analysis
- Customer Experience Design
- Customer Experience Consulting
- Customer Experience Transformation
- Thinking
- Loan Servicing
- Execution
- New Services
- Evaluation
- Facilitation
- User Experience
- Seminars
- Process Design
- Business Systems
- Hub
- Revision
- Go to Market Strategy
- Presentations
- Service Development
- AIM
- Acting
- Soho
- Design
- Cex
- Delivery
- Public Safety
- Business Decision Making
- Weaknesses
- Plays
- Igor
- Post Sales Support
- Business Requirements
- Portfolio
- Digital Transformation
- Major Accounts
- Slovenia
- Media Studies
- Serbian
- Cooperation
- Agenda
- Project Portfolio Management
- Customer Satisfaction
- Strategic Marketing
- P&l
- Google Groups
- Project
- Operational Issues
- Methodology
- Social Studies
- Telecommunications
- Market
- Point of Contact
- Contact Centers
- Product Management
- Achieving Results
- Babysitting
- Communication
- Microsoft Excel
- Strength Training
- Agriculture
- Loop
- P&l Management
- Strategic Communications
- Workforce Planning
- Phase
- Gaps
- Experience Design
- Business Units
- Customer Journeys
- Line Management
- Government
- Strategic Improvement
- Touch
- Integration
- Responsibility
- Segmentation
- Merging
- Usability
- Operational Execution
- Serbia
- Strategic Planning
- Accounting
- Certified Project Manager
- Decision Making
- Languages
- Public Services
- International Environment
- Business Services
- Consumer
- Omni
- B2b Marketing
- Social Inclusion
- Training
- User Acceptance Testing
- M2m
- Streams
- Food Industry
- Population
- VAS
- Healthcare
- Conventions
- Business Process Improvement
- Tongue
- Sales Compensation
- Portfolio Management
- Analysis
- London
- Software
- Human Resources
- CRM
- Risk
- Service Design
- Moving
- Goal Setting
- Financial Structuring
- Governance
- English
- Sales Operations
- System Development
- Coordination
- Seamless
- Product Development
- Changing Environment
- Internal Customers
- Organizational Restructuring
- Forecasting
- Change Initiatives
- People Development
- Product/service Development
- Strategy Execution
- Project Planning
- SME
- Waterfall
- Model Development
- Key Performance Indicators
- Customer Service
- Customer Insight
- Quality Control
- Strategic Account Development
- ICT
- Testing
- Explore
- Market Opportunities
- Executive Education
- Believer
- Marketing
- 1st Line
- Public Speaking
- Recruiting
- Subscriptions
- Team Management
- Internal Audit
- Short
- Hungary
- Initiation
- Business Management
- Stakeholder Management
- Mergers and Acquisitions
- Norway
- Program Management
- France
- Solution Implementation
- Onboarding
- Evolution
- Business Insights
- Sales
- Support Groups
- Montenegro
- Cross Functional Team Leadership
- Net Promoter Score
- Branding
- Negotiation
- Calls
- Reporting
- Data Driven Testing
- Compensation
- Data Mapping
- Channel Strategy Development
- Frames
- Blueprint Reading
- Mobile Broadband
- Design Thinker
- Business Analyst
- Customer Experience Professional
- Innovation Coach
- Omnichannel Strategist
Igor Ivanovic Summary
- Igor Ivanovic, based in Serbia, is currently a Head of Real Estate Management and Logistics Department at Banca Intesa Beograd. Igor Ivanovic brings experience from previous roles at Banca Intesa Beograd, Tack TMI, Endava and Telenor. Igor Ivanovic holds a DOBA Business School. With a robust skill set that includes Customer Experience, Business Analysis, Innovation Management, Design Thinking, Omni-Channel Marketing and more. Igor Ivanovic has 2 emails and 1 mobile phone numbers on RocketReach.
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