Igor Ignatev Email
Head of Customer Support @ FundCount
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Igor Ignatev Location
- Calgary, AB, CA
Igor Ignatev Work
- Head of Customer Support @ (June 2023 - Present)
- Operations Manager @ (April 2023 - Present)
- Customer Support and Service Manager @ (September 2018 - March 2023)
- Manager Customer Support Services @ (November 2013 - September 2018)
- Product Support Analyst @ (June 2010 - November 2013)
- Product Consultant @ (January 2022 - December 2022)
- Customer Support Lead @ Plusmedia (November 2009 - May 2010)
- Customer Support Analyst @ Dominion (September 2007 - November 2009)
Igor Ignatev Education
- Samara State Aerospace University
Bachelors (Computer Science)
2002-2008 - Samara State Aerospace University
Masters
2002-2008
Igor Ignatev Skills
- Design and Research
- Dogfooding
- Product backlog
- iOS / Android
- A/B Testing
- Amazon Web Services (AWS)
- Analytical Skills
- Analytics
- Cascading Style Sheets (CSS)
- Change Management
- Chrome Developer Tools
- Communication
- Concept Testing
- Consulting
- Content Management Systems (CMS)
- Customer Experience
- Customer Service
- Customer Service Operations
- Customer Support
- Deployment
- Google Cloud Platform (GCP)
- HTML
- Implementation
- Incident Management
- Integration
- Leadership
- Maintenance
- Maintenance & Repair
- Meeting Facilitation
- Minimum Viable Product
- Onboarding
- Process Design & Optimization
- Product Management
- Product Support
- Production Support
- Quality Assurance
- Release Management
- Resource Planning
- SDLC
- SQL
- SaaS Business Consulting
- Scope Management
- Search Engine Optimization (SEO)
- Software Configuration Management
- Specifications
- Stakeholder Management
- Strategy
- Unit Testing
- User Persona
- User Requirements
- User Stories
- Wireframe
Igor Ignatev Summary
- Igor Ignatev, based in Calgary, AB, CA, is currently a Head of Customer Support at FundCount. Igor Ignatev brings experience from previous roles at On Many Levels and Netcracker Technology. Igor Ignatev holds a 2002 - 2008 Bachelors in Computer Science @ Samara State Aerospace University. With a robust skill set that includes Design and Research, Dogfooding, Product backlog, iOS / Android, A/B Testing and more. Igor Ignatev has 2 emails on RocketReach.
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