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Master's (Systems Analysis and Design)
2004-2009How to Interpret UX Numbers: Statistics for UX by Raluca Budiu (How to Interpret UX Numbers: Statistics for UX by Raluca Budiu)
2004-2009(Facilitating UX Workshops by Kate Kaplan)
Journey Mapping to Understand Customer Needs (Journey Mapping to Understand Customer Needs)
(Interaction Design Course by UX pioneer Bruce "Tog" Tognazzini)
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