Customer Experience Manager and Support Leader @ (April 2018 - March 2022)
Estagiário de TI @ (January 2017 - December 2017)
Igor Andrade Education
Estácio
Bacharelado (Computer Technology/Computer Systems Technology)
2016-2020
IFRJ - Instituto Federal do Rio de Janeiro
Network and System Administration/Administrator
2017-2018
Igor Andrade Skills
AWS Cloud Adoption Framework
AWS Well-Architected Framework
Amazon Web Services
AppSheet No-Code App Development
Arquitetura de soluções
Billing Analysis
Business Solution
Cloud Assessment
Cloud Cost Optimization
Communication
Computação em nuvem
Cross-Tenant Migration
Customer Service
Declaração de trabalho (SOW)
Experiência do cliente
Freshdesk
Freshworks CRM
G Suite
Gemini Enterprise
Gerenciamento de dispositivos móveis
Gerenciamento de serviços de TI
Gestão de contas
Gestão de stakeholders
Google Cloud Platform (GCP)
Google Workspace
HUAWEI CLOUD
IA generativa
ITIL
IaaS
JIRA
Jira Service Desk
LSP
Leadership
Liderança técnica
Linux
Microsoft 365
Microsoft Copilot
Microsoft Office
Migração em nuvem
Multi-Cloud Strategy
Multi-Cloud Strategy
NotebookLM
OCI
Office 365
PABX
Pipedrive
Pre-Sales Engineering
Presales
Product Presentation
Quarterly Business Reviews
Redação de propostas
SaaS
Sales Strategy
Sucesso do cliente
Suporte ao cliente
Suporte técnico
System Administration
Technical Sales
Technical-Commercial Proposals
Vendas na nuvem
Voz sobre IP (VoIP)
Windows
Windows Azure
Zabbix
treinamentos
Igor Andrade Summary
Igor Andrade, based in Niterói, RJ, BR, is currently a Cloud Solutions Architect at Claro Brasil. Igor Andrade brings experience from previous roles at IPNET Growth Partner and Mls Wireless. Igor Andrade holds a 2016 - 2020 Bacharelado in Computer Technology/Computer Systems Technology @ Estácio. With a robust skill set that includes AWS Cloud Adoption Framework, AWS Well-Architected Framework, Amazon Web Services, AppSheet No-Code App Development, Arquitetura de soluções and more. Igor Andrade has 1 emails on RocketReach.
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