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IGNITE-TEK Information

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Leveraging our extensive 16-year experience in the Contact Center arena, Ignite Media Solutions collaborates closely with your Quality & Compliance Supervisors, leveraging AI to Listen, Analyze, Enable, Enhance & Empower customer interactions. Our objective is to help ensure best-in-class exchanges while finding the authentic voice of your customers, thereby boosting productivity and maximizing ROI. Ignite Media Solutions equips you with state-of-the-art Natural Language tools designed to streamline call handling, ensuring utmost efficiency in accurate call routing, real-time feedback to assist training, and unparalleled customer responsiveness and satisfaction. Moreover, our comprehensive solution guarantees 100% compliance, mitigating any regulatory risks.

Website http://www.ignite-tek.com
Revenue $19.9 million
Employees 30 (18 on RocketReach)
Founded 2006
Address 6911 Pistol Range Rd Ste 201A, Tampa, Florida 33635, US
Phone (703) 821-5000
Fax (813) 855-5883
Technologies
Industry Information Technology and Services, Software General, Information Services, Media and Information Services (B2B), Manage complex, multi-channel campaigns, Software, Information Technology, Improve media efficiency through transparent reporting, Capture customers on multiple touch points across multiple devic, Drive higher conversions, RPO, improve user experience and creat
Web Rank 13 Million
Keywords Customer Interaction Analysis, Ai Driven Customer Experience, Customer Experience Management, Contact Center Optimization, Customer Service Ai, Contact Center Ai, Compliance Monitoring Software, Contact Center Technology, Contact Center Automation, Call Center Analytics, Quality Assurance Software
Competitors Optimal Solutions Group, NextGen Software, Inc., Core Technologies, LLC, Synergy Systems, Elite IT Solutions Inc, Visionary Tech, Digital Pioneers, Tech Innovators Inc., Quantum Leap Technologies (QLT) +13 more (view full list)
SIC SIC Code 737 Companies, SIC Code 73 Companies
NAICS NAICS Code 51 Companies, NAICS Code 511 Companies, NAICS Code 513 Companies, NAICS Code 541 Companies, NAICS Code 54 Companies

IGNITE-TEK Questions

The IGNITE-TEK annual revenue was $19.9 million in 2026.

Michael Ferzacca is the CEO of IGNITE-TEK.

18 people are employed at IGNITE-TEK.

IGNITE-TEK is based in Tampa, Florida.

The NAICS codes for IGNITE-TEK are [51, 511, 513, 541, 54].

The SIC codes for IGNITE-TEK are [737, 73].

Top IGNITE-TEK Employees

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