IDX3 Information

At iDX3, our vision is simple: to help businesses turn identity into their most powerful tool for earning and keeping customer trust. We believe identity should be more than a credential - it should be a seamless, human-centered experience that empowers real people and builds lasting relationships. We provide businesses with clear, actionable strategies to strengthen trust and engagement, connecting onboarding, access, and recovery into a continuous identity journey. This ensures users can interact effortlessly at every stage with confidence and security. iDX3 was founded on a simple belief: digital identity should empower, not obstruct. Our greater mission is to make digital access seamless, secure, and above all, human - for everybody. The “3” in iDX3 represents the three essential moments in every customer’s digital journey: onboarding, access, and recovery. We believe that true trust is built not just at the start, but every time a customer interacts with their identity - whether signing up, signing in, or getting help when things go wrong. iDX3 is about making all three moments in a customer’s identity experience, seamless, secure, and human. Founded by Gabriel Steele, a pioneer with nearly 30 years in Financial Services and a decade leading Customer Identity at one of Australia’s largest financial institutions, iDX3 brings unmatched expertise and a track record of industry-first innovations. This includes the introduction of voice and face biometrics, a shift to passwordless authentication, the development of continuous KYC, and a suite of scam-safe protections. These continue to deliver market-leading NPS, significant cost efficiencies, and industry-best fraud prevention rates. Today, iDX3 helps organisations simplify access, strengthen trust, and enable secure digital growth, anticipating the next wave of global trends to keep customers safe and businesses ahead of the curve.