Idrees Sama Email
Customer care clerk @ WB Group (Past)
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Idrees Sama Location
- Dubai, AE
Idrees Sama Work
- Customer care clerk @ (September 2023 - March 2024)
- Sales Executive @ (May 2021 - May 2022)
- Customer Care Representative @ (April 2018 - April 2021)
- Customer Care Representative @ (December 2015 - December 2016)
- Customer Care Representative @ (December 2014 - November 2015)
Idrees Sama Education
- Jami'at Philadelphia Al-Khassa
Bachelor's degree (Accounting)
2008-2012
Idrees Sama Skills
- Analytical Skills
- Attitude Change
- Back Office Operations
- Background Checks
- Brand Awareness
- Business Process Outsourcing (BPO)
- Business Requirements
- C2
- CCE
- Call Quality
- Cash Handling
- Certified Public Accounting
- Client Services
- Coaching
- Coaching & Mentoring
- Collection
- Commerce
- Communication
- Constructive Feedback
- Cross-Selling
- Customer Engagement
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Satisfaction (CSAT)
- Customer Service
- Customer-Focused Service
- Data Entry
- Deals
- Deposits
- Etiquette
- Finance
- Front Office Operations
- Guest Relations
- Guest Satisfaction
- Guest Service
- High Energy Level
- Hospitality Industry
- Inbound Marketing
- Interpersonal Communication
- Interpersonal Skills
- Investigation
- Job Skills
- Language Skills
- Livechat
- Luxury
- Manners
- Marketing
- Marketing Campaign Management
- Multitasking
- Negotiation
- Organization Skills
- Passionate about Work
- Performance Motivation
- Persuasion
- Phone Etiquette
- Priority Management
- Problem Solving
- Product Knowledge
- Receptionist Duties
- Regulatory Guidelines
- Relationship Development
- Reservations
- Retail
- Retail Sales
- Sales
- Sales Contracts
- Sales Negotiation
- Sales Operations
- Sales Processes
- Service Focused
- Service Quality
- Service Recovery
- Service Standards
- Service Work
- Skilled Multi-tasker
- Supervisory Skills
- System Organization
- Value Propositions
- Working Experience
- Writing
Idrees Sama Summary
- Idrees Sama, based in Dubai, AE, was previously a Customer care clerk at WB Group. Idrees Sama brings experience from previous roles at Ooredoo Kuwait, Talabat.com and Kuwait Telecommunication Company- VIVA. Idrees Sama holds a 2008 - 2012 Bachelor's degree in Accounting @ Jami'at Philadelphia Al-Khassa. With a robust skill set that includes Analytical Skills, Attitude Change, Back Office Operations, Background Checks, Brand Awareness and more.
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