Idependent Competitors

Alpha Connect, founded in 2013, offers domestic Business Process Outsourcing (BPO) services to both domestic and international clientele. Alpha Connect provides services that include inbound customer service support, e-mail support, order management, and more. At Alpha Connect, we understand the need to turn each customer interaction into a positive business outcome while balancing against operational costs. Our highly effective and experienced customer service representatives offer their knowledge, skills, compassion and understanding to work with your customers to address any issue they may have. Alpha Connect and its customer care team fully appreciate the value of building lasting customer relationships and do so in a seamless and cost-effective manner.

Broadcom has added ConnectALL’s cutting-edge technology to its ValueOps Value Stream Management Portfolio. This strategic addition aims to revolutionize the way organizations connect and integrate various software tools and platforms. By leveraging ConnectALL's innovative solutions, businesses can now gain exciting new insights that unite their enterprise with real-time data, ultimately expediting their digital transformation goals. We are dedicated to empowering organizations like yours to see, measure, and automate their software delivery. In recent years, ConnectALL has gained significant recognition and support, receiving awards, accolades, and endorsement from industry experts and analysts. However, their proudest achievement lies in changing the lives of their customers. ConnectALL's journey began when two IT stalwarts, Lance Knight and Brett Taylor, had a visionary idea that would change the face of software. Lance Knight, fueled by restored faith in humanity, shared his vision of making ConnectALL a Value Stream Management company. In late 2016, during a phone call bridging two continents, an industry-shattering decision was made. ConnectALL was on its way to becoming an independent entity and a leader in the VSM space. In 2017, Lance Knight officially joined the company, and with strategic positioning by Brett Taylor and Tom Stiling's expertise, ConnectALL gained the momentum needed to put their plans into action. By 2018, ConnectALL emerged as an independent entity and made a significant impact on the industry. With a year of planning, building, and strategic hiring, including the addition of agile-extraordinaire Andrew Fuqua, ConnectALL established itself as the premier thought leader in Value Stream Management. In 2023, with Broadcom adding ConnectALL's technology to its ValueOps VSM Portfolio, businesses can connect and integrate numerous software tools and platforms, gaining exciting new insights that unite their enterprise with real-time data.

Who We Are Established in 1998, Unifiedcomms is a leading application service provider with over 15 years of proven experience in managed application services, utility-driven value-added-services, and telecoms-grade platforms. Our application services and systems address more than 500 million subscribers of 32 mobile network operators in 15 countries across South East Asia, South Asia, the Middle East and Africa. Unifiedcomms has over 180 staff at offices in Malaysia, Singapore, Vietnam, Pakistan and India, and is a subsidiary of Singapore Exchange-listed Captii Limited (SGX:U18). Our Beginnings In 1998, Unifiedcomms began life as a start-up with a single office in Malaysia. From our humble beginnings as a VOIP solution provider, we developed into a global mobile telecoms-focused software developer and solution provider. We build software and systems that power value-added-services and optimise the performance of different parts of the mobile network operator’s business. Each of us at Unifiedcomms shares some common qualities that we’ve continued to nurture and strengthen in our team –resourcefulness, persistence, intelligence, a strong spirit of adventure and a passion for creating the exceptional. If you think you have these qualities that we’re looking for, would like to be in the thick of mobile technology innovation and see the world while you’re at it, we need to talk. For more information about us visit www.unifiedcomms.com