Ida Lucci Email & Phone Number
Operations and Customer Service Director @ Digital Boîte
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Ida Lucci Location
- Modena, Emilia-Romagna, IT
Ida Lucci Work
- Operations and Customer Service Director @ (June 2019 - Present)
- Customer Service Director @ Eve Sleep (October 2016 - May 2019)
- Customer Service and Sales Manager, Mainland Europe @ (September 2013 - October 2016)
- Customer Business Development Manager @ Jemstone Technologies Limited (July 2011 - October 2016)
- Team Manager - CPM @ (April 2012 - October 2012)
- Account Sales Manager @ (January 2011 - June 2011)
- Co-Founder and Executive Account @ e-voluzioni (March 2007 - December 2010)
- Freelance Training Specialist @ E-Care Spa (November 2003 - January 2007)
- Customer Experience Manager @ E-Care Spa (May 2002 - October 2003)
- Sales Manager @ Micronet Interactive (August 2000 - March 2001)
- Graphic designer @ Cannarsa Editoria Grafica (April 1996 - August 2000)
Ida Lucci Education
- Università Cattolica del Sacro Cuore
12/12/2008 (Media Communication / Advertising)
2006-2008 - Alma Mater Studiorum – Università di Bologna
DAMS Discipline di arte musica e spettacolo
1997-2000 - Istituto Statale d'Arte "L. V. Pudente" Vasto
Maturità Arte Applicata (Graphic Art - Jewellery)
1992-1997
Ida Lucci Skills
- AI in Customer Service
- Account Management
- Advertising
- B2B
- BPO / Outsourcing Models
- Business Development
- Business Strategy
- CRM
- CX Transformation
- Change Management
- Communication
- Contact Center Management
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Satisfaction
- Customer Service
- Customer Service Operations
- Digital Marketing
- Digital Transformation
- E-commerce
- E-commerce Operations
- Email Marketing
- English
- English as a Second Language (ESL)
- KPI / CSAT / NPS
- Lead Generation
- Leadership
- Leadership Development
- Leadership Management
- Long-term Customer Relationships
- Management
- Market Analysis
- Marketing online
- Microsoft Office
- Negotiation
- New Business Development
- Online Advertising
- Online Marketing
- Operations Management
- Product Marketing
- Project Management
- SEO
- Sales
- Search Engine Optimization (SEO)
- Social Media
- Social Media Marketing
- Social Networking
- Spanish
- Start-ups
- Strategic Planning
- Strategic Public Relations Planning
- Strategy
- Team Building
- Team Leadership
- Team Management
- Teamwork
- Training
- Web Analytics
- Start Ups
- Long Term Customer Relationships
- Business Analysis
- E Commerce
- Search Engine Optimization Seo
- Graphic Design
- Customer Relationship Management Crm
- Marketing
- Customer Relationship Management
- Search Engine Optimization
- English as a Second Language
Ida Lucci Summary
- Ida Lucci, based in Modena, Emilia-Romagna, IT, is currently a Operations and Customer Service Director at Digital Boite. Ida Lucci brings experience from previous roles at Eve Sleep, MADE.COM, Jemstone Technologies Limited and Airbnb. Ida Lucci holds a 2006 - 2008 12/12/2008 in Media Communication / Advertising @ Università Cattolica del Sacro Cuore. With a robust skill set that includes AI in Customer Service, Account Management, Advertising, B2B, BPO / Outsourcing Models and more. Ida Lucci has 2 emails and 2 mobile phone numbers on RocketReach.
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