ICP UK Information

ICP UK is an operations partner helping businesses design, integrate and operate complex processes with greater efficiency, control and scalability. Based in Milton Keynes, we support companies by connecting logistics, fulfilment, customer service, aftersales, technical services and operational technology into a single operational model. We work with B2B, B2C and omnichannel organisations across sectors including retail, beauty, consumer electronics, healthcare, food, toys and eCommerce. Our capabilities include: • Logistics operations • Fulfilment and distribution • Customer service • After sales operations • Technical services • Returns and reverse logistics • Value-added services • Kitting and assembly • Marketplace and eCommerce operations • Operational outsourcing We believe operational excellence comes from connecting people, processes and technology. That is why we do more than execute operations. We design, integrate, operate and continuously improve them to help businesses grow with confidence.