iConsultech Information

iConsultech™ combines domain expertise, process skills and technology to deliver world-class process outsourcing. We handle all type of Voice (Inbound and Outbound) and Non Voice (Email, Chat and Data processing) services. We are an ISO, IPLC, DOT and STPI registered company. We maintain 99.99% up-time across all connectivity with redundancy available across all networks. Our network centre is equipped with Dell / HP Servers, Unified IP Dialers with Call Monitoring Servers, Cisco IP Phones with Switches and Routers. All seats are networked with both data and voice capabilities using Structured cabling from SYSTIMAX. Responding to a market that is becoming intensely competitive, we provide a center that has been built to international standards with the latest operations and technology infrastructure. Our delivery model blends robust technology solutions along with superior operations management. Our highly robust and secure infrastructure ensures continuous, uninterrupted service for you. Our delivery model reduces client operational cost by 30-40% and also adheres to stringent quality standards.