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Ibrahima Seck Location
Senegal
Ibrahima Seck Work
Head of Experimentation and Transformation Department @ (October 2024 - Present)
Head of Service Management Center Department @ (June 2024 - October 2024)
Head of Technical Support and Performance Department @ (December 2018 - June 2024)
CEM Studies Manager (Customer Experience Management) @ (March 2018 - December 2018)
Radio Networks Quality Analysis Manager @ (July 2013 - February 2018)
Incident Management, Change Management and Customer Complaints Manager @ (June 2012 - June 2013)
End to End QoS Analyst @ (July 2010 - May 2012)
Radio Network Quality Analyst @ (May 2007 - June 2010)
Ibrahima Seck Education
Thierno Saidou Nourou Tall High School
Scientific Baccalaureate
1998
Université Chouaïb Doukkali - Morocco
DESS Telecommunications & Réseaux
2006
Ibrahima Seck Skills
Change Management
Customer Complaints Handling
Customer Experience Management
Fault Management
Incident Management
QoS Troubleshooting
Quality of Service (QoS)
Telecommunications
Ibrahima Seck Summary
Ibrahima Seck, based in Senegal, is currently a Head of Experimentation and Transformation Department at GROUPE SONATEL. Ibrahima Seck brings experience from previous roles at GROUPE SONATEL. Ibrahima Seck holds a Scientific Baccalaureate @ Thierno Saidou Nourou Tall High School. With a robust skill set that includes Change Management, Customer Complaints Handling, Customer Experience Management, Fault Management, Incident Management and more. Ibrahima Seck has 1 emails on RocketReach.
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