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Ibrahim Youssef Location
Dubai, AE
Ibrahim Youssef Work
Partnerships Manager @ (July 2024 - Present)
Payment Analyst @ (June 2023 - May 2024)
Customer Support Analyst @ (August 2022 - June 2023)
Customer Technical Support @ (September 2020 - July 2022)
Customer Support Analyst @ (December 2019 - September 2020)
Ibrahim Youssef Education
The American University in Cairo
Bachelor's degree (Business Administration and Management)
2014-2018
Collage De La Saint Famille (CSF, Jésuite)
baccalauréat français (ES)
1999-2014
Ibrahim Youssef Skills
API Management
Account Management
Analytical Skills
Apple Pay
Arabic
Banking
Business Development
Business Understanding
Channel Relationship Management
Client Services
Communication
Cross-functional Coordination
Crypto
Cryptocurrency
Cryptocurrency Exchange Platforms
Cryptocurrency Trading
Customer Advocacy
Customer Engagement
Customer Experience
Customer Satisfaction
Customer Service
Customer Support
DAX
Dashboard Building
Data Analysis
Data Collection
Database Management System (DBMS)
Datadog
Digital Marketing
English
Excel Pivot
Exploitation
FinTech
Financial Technology
French
Glossaries
Go-to-Market Strategy
Google Analytics
Inbound Sales
Internet Banking
Intégration des nouveaux employés
KYC Verification
Key Performance Indicators
Lead Generation
Leadership
Looker (Software)
Magento
Marketing par partenariats
Merchant Acquiring
Microsoft Excel
Microsoft Office
Microsoft Power BI
Négociation
Omni-Channel Marketing
Operations Management
Orientation des services
Outbound Sales
Partnerships
Payment Card Processing
Payment Cards
Payment Gateways
Payment Industry
Payment Services
Persistance des données
Pivot Tables
Postman API
Problem Solving
Propositions de valeur
Présentations
Rewards Programs
SQL
Sales
Sales Development
Salesforce.com
Service Delivery
Service-Level Agreements (SLA)
Shopify
Software as a Service (SaaS)
Source System Analysis
Standard Operating Procedure (SOP)
Stratégies d’optimisation
Tableau
Teamwork
Technical Support
Upselling
User Experience (UX)
User Interface Specifications
Ventes et marketing
Ventes externes
Voice of the Customer
Wallets
Web Services API
troubleshooting
Établir des relations
Ibrahim Youssef Summary
Ibrahim Youssef, based in Dubai, AE, is currently a Partnerships Manager at Payoneer. Ibrahim Youssef brings experience from previous roles at Exinity, Checkout.com, Mastercard and Network International. Ibrahim Youssef holds a 2014 - 2018 Bachelor's degree in Business Administration and Management @ The American University in Cairo. With a robust skill set that includes API Management, Account Management, Analytical Skills, Apple Pay, Arabic and more. Ibrahim Youssef has 1 emails and 1 mobile phone numbers on RocketReach.
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