Ibrahim Ragab Email
Head of Customer Experience @ HSBC
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Ibrahim Ragab Location
- Egypt
Ibrahim Ragab Work
- Head of Customer Experience @ (August 2022 - Present)
- Customer Experience Manager @ (July 2013 - September 2022)
- Sales and Service Lead @ (April 2008 - June 2013)
Ibrahim Ragab Education
- Ain Shams University
Bachelor's degree (Accounting and Finance)
1998-2002 - Emirates Private School
IGCSE (IGCSE)
1994-1998
Ibrahim Ragab Skills
- Advertising
- Analytical Skills
- Banking
- Coaching
- Cost Management
- Culture Change
- Customer Engagement
- Customer Experience
- Customer Experience Design
- Customer Experience Management
- Customer Insight
- Customer Journey Mapping
- Customer Journeys
- Customer Loyalty
- Customer Relations
- Customer Retention
- Customer Satisfaction
- Customer Service Management
- Customer Support
- Customer-focused Service
- Digital Strategy
- Employee Training
- Experience Design
- Financial Analysis
- Management
- Microsoft Excel
- Microsoft Office
- Net Promoter Score
- Online Advertising
- Problem Solving
- Process Improvement
- Project Management
- Relationship Management
- Retail Banking
- Risk Management
- Strategy
- Team Management
- Teamwork
- Strategic Planning
- User Experience
Ibrahim Ragab Summary
- Ibrahim Ragab, based in Egypt, is currently a Head of Customer Experience at HSBC. Ibrahim Ragab brings experience from previous roles at HSBC. Ibrahim Ragab holds a 1998 - 2002 Bachelor's degree in Accounting and Finance @ Ain Shams University. With a robust skill set that includes Advertising, Analytical Skills, Banking, Coaching, Cost Management and more. Ibrahim Ragab has 3 emails on RocketReach.
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