Ibrahim Nour Email
Director ServiceNow Platform Owner @ GEA Group
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Ibrahim Nour Location
- Nuremberg, BY, DE
Ibrahim Nour Work
- Director ServiceNow Platform Owner @ (January 2023 - Present)
- Senior Manager IT Service Management @ (February 2022 - September 2023)
- Senior Technical Account Manager Global Demand and Engineering - Application Services - IT Services @ (November 2016 - January 2022)
- Application Manager and Service Improvement Lead, Enterprise BSS, Group Operations, Group Technology @ (August 2015 - November 2016)
- Interim Operations Lead, Enterprise BSS, Application Services, Group Operations, Group Technology @ (January 2015 - August 2015)
- Senior Team Leader Global IT Services Support @ (July 2012 - December 2014)
- Senior Application Support Engineer @ (September 2009 - August 2012)
- Application Support Engineer @ (January 2008 - September 2009)
- Customer support Systems Engineer, Fujitsu Services Egypt @ (January 2005 - January 2008)
Ibrahim Nour Education
- Cairo University
B.Sc. of Communications & Electronics engineering (Engineering)
1999-2004 - Cairo University
B.Sc. of Communications & Electronics engineering (Electrical, Electronic and Communications Engineering)
1999-2004
Ibrahim Nour Skills
- Vendor Management
- KPI Reporting
- Customer Experience
- ServiceNow Administration
- Operating Systems
- Unix
- Linux
- Solaris
- ITIL
- Servers
- IT Service Management
- Performance Tuning
- System Administration
- Storage Area Networks
- Virtualization
- Data Center
- Databases
- Integration
- Red Hat Linux
- Networking
- SAN
- Telecommunications
- Oracle
- Technical Support
- Service Delivery
- Management
- Enterprise Software
- Team Leadership
- Cluster
- Salesforce.com
- Software Development
- Sales
- Leadership
- Strategic Planning
Ibrahim Nour Summary
- Ibrahim Nour, based in Nuremberg, BY, DE, is currently a Director ServiceNow Platform Owner at GEA Group. Ibrahim Nour brings experience from previous roles at BNP Paribas Personal Investors, GfK and Vodafone. Ibrahim Nour holds a 1999 - 2004 B.Sc. of Communications & Electronics engineering in Engineering @ Cairo University. With a robust skill set that includes Vendor Management, KPI Reporting, Customer Experience, ServiceNow Administration, Operating Systems and more. Ibrahim Nour has 1 emails on RocketReach.
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