Ian Williams Email & Phone Number
Head of IT Service Delivery Management and Service Design and Introduction @ Close Brothers
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Ian Williams Location
- London, GB
Ian Williams Work
- 2021 -now Head of IT Service Delivery Management and Service Design and Introduction @
- 2021 -now Head of IT Service Management @
- 2017 -2021 Team Lead Manager - Service Design and Transition @
- 2017 -2017 Service Design and Transition Lead @
- 2015 -2017 Senior Service Design and Transition Lead @
- 2012 -2015 Senior Service Manager @
- 2008 -2012 Messaging and Collaboration Service Manager @
- 2007 -2008 Service Introduction Manager @
- 2005 -2007 Application Service Manager @
- 2002 -2004 Managed Services Manager @
- 2001 -2001 Infrastructure Project Coordinator @
- 1998 -2000 Computer Assisted Language Learning Consultant @ Adult Continuing Education - University of Lille, France
- 1995 -1998 Computer Assisted Language Learning Consultant @
Ian Williams Education
- Birkbeck, University of London
Master of Arts - MA (Creative Writing)
2019-2021 - University of Lyon, France
MA (Linguistics)
1995-1996 - Goldsmiths, University of London
BA hons 2.1 (French / Italian)
1990-1994
Ian Williams Skills
- Service Management
- Vendor Management
- ITIL
- Sla
- Service Delivery
- IT Service Management
- Stakeholder Management
- Project Delivery
- Incident Management
- Service Improvement
- IT Strategy
- IT Management
- Outsourcing
- Release Management
- Stakeholder Engagement
- Project Management
- Process Improvement
- Document Drafting
- Proposal Writing
- Governance
- Information Security Management
- Management
- IT Outsourcing
- IT Operations
- Business Continuity
- Infrastructure
- Change Management
- ITIL Certified
- Project Portfolio Management
- PMO
- Business Transformation
- Business Process Improvement
- Business Analysis
- Business Process
- Information Technology
- Consulting
- Strategy
- Enterprise Architecture
- Solution Architecture
- French
- TOGAF
- Engagement Management
- Digital Strategy
- Agile Project Management
- Agile Methodologies
- Mobile Applications
- IaaS
- Manufacturing
- Italian
- IDM
- PaaS
- Quality Improvement
- Si
- Siam Foundation
- SOA
- Service Level Agreements Sla
- Mobile Internet
- Service Oriented Architecture
- Software Development
- Digital Transformation
- Architecture
- Scrum
- Pre Sales
- Resource Management
- Leadership
- Product Delivery
- Service Level Agreements
- Siam
Ian Williams Summary
- Ian Williams, based in London, GB, is currently a Head of IT Service Delivery Management and Service Design and Introduction at Close Brothers. Ian Williams brings experience from previous roles at Close Brothers and Capgemini. Ian Williams holds a 2019 - 2021 Master of Arts - MA in Creative Writing @ Birkbeck, University of London. With a robust skill set that includes Service Management, Vendor Management, ITIL, Sla, Service Delivery and more. Ian Williams has 2 emails and 5 mobile phone numbers on RocketReach.
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