Ian Whitehead Email & Phone Number
Senior Analyst, IT Architecture and Security, Governance, Risk and Compliance @ University of Calgary
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Ian Whitehead Location
- Canada
Ian Whitehead Work
- Senior Analyst, IT Architecture and Security, Governance, Risk and Compliance @ (August 2017 - Present)
- Associate Director IT Customer Technology Services @ (June 2014 - August 2017)
- Manager - IT Support Centre @ (January 2010 - June 2014)
- Senior Incident Coordinator - IT Support Centre @ (February 2007 - January 2010)
- Deskside Technical Specialist @ (June 1999 - February 2007)
- Client Services Representative @ QC Data Calgary (July 1998 - May 1999)
- Senior Conversion Technician Lead QA and QC @ QC Data (September 1996 - July 1998)
Ian Whitehead Education
- University of Calgary
BSc
1990-1996
Ian Whitehead Skills
- Active Directory
- Analysis
- Business Analysis
- Business Process Improvement
- CRM
- Change Management
- Coaching
- Customer Relations
- Customer Satisfaction
- Customer Service
- Data Analysis
- Human Resources
- IT Management
- IT Service Management
- IT Strategy
- ITIL
- Incident Management
- Information System Audit
- Information Technology
- Integration
- Leadership
- Management
- Mentoring
- Microsoft Excel
- Microsoft Office
- Networking
- Performance Management
- Problem Solving
- Program Management
- Project Management
- Requirements Analysis
- Research
- Servers
- Service Delivery
- Service Desk
- SharePoint
- Software Documentation
- Strategic Planning
- Strategy
- System Administration
- Tableau
- Team Building
- Team Leadership
- Team Management
- Technical Support
- Time Management
- Training
- Troubleshooting
- Visio
- Windows
Ian Whitehead Summary
- Ian Whitehead, based in Canada, is currently a Senior Analyst, IT Architecture and Security, Governance, Risk and Compliance at University of Calgary. Ian Whitehead brings experience from previous roles at University of Calgary. Ian Whitehead holds a 1990 - 1996 BSc @ University of Calgary. With a robust skill set that includes Active Directory, Analysis, Business Analysis, Business Process Improvement, CRM and more. Ian Whitehead has 2 emails on RocketReach.
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