Ian Whitehead Email & Phone Number
Senior Analyst, IT Architecture and Security, Governance, Risk and Compliance @ University of Calgary
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Ian Whitehead Location
- Canada
Ian Whitehead Work
- 2017 -now Senior Analyst, IT Architecture and Security, Governance, Risk and Compliance @
- 2014 -2017 Associate Director IT Customer Technology Services @
- 2010 -2014 Manager - IT Support Centre @
- 2007 -2010 Senior Incident Coordinator - IT Support Centre @
- 1999 -2007 Deskside Technical Specialist @
- 1998 -1999 Client Services Representative @ QC Data Calgary
- 1996 -1998 Senior Conversion Technician Lead QA and QC @ QC Data
Ian Whitehead Education
- University of Calgary
BSc
1990-1996
Ian Whitehead Skills
- ITIL
- Customer Service
- Customer Relations
- Coaching
- IT Service Management
- IT Management
- Team Leadership
- IT Strategy
- Service Desk
- Troubleshooting
- Problem Solving
- Mentoring
- Active Directory
- Visio
- Business Analysis
- Windows
- Technical Support
- CRM
- Incident Management
- Strategy
- Networking
- Information Technology
- Software Documentation
- SharePoint
- Team Management
- Training
- Time Management
- Performance Management
- Strategic Planning
- System Administration
- Customer Satisfaction
- Analysis
- Data Analysis
- Human Resources
- Project Management
- Management
- Leadership
Ian Whitehead Summary
- Ian Whitehead, based in Canada, is currently a Senior Analyst, IT Architecture and Security, Governance, Risk and Compliance at University of Calgary. Ian Whitehead brings experience from previous roles at University of Calgary. Ian Whitehead holds a 1990 - 1996 BSc @ University of Calgary. With a robust skill set that includes ITIL, Customer Service, Customer Relations, Coaching, IT Service Management and more. Ian Whitehead has 2 emails on RocketReach.
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