Ian Semple Email & Phone Number
Senior Manager @ Amazon Customer Service
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Ian Semple Location
- Cork, IE
Ian Semple Work
- 2022 - now Senior Manager @
- 2021 - now Senior Program Manager - Engagement @
- 2014 - 2021 Site Lead @
- 2012 - 2014 Head of Customer Experience @
- 2009 - 2012 Head of Service Design @
- 2007 - 2009 Head of Customer Services @
- 2007 Head of Customer Provisioning @
- 2002 - 2006 Operations Director @ NTL
- 1988 - 1994 Operations Manager @
Ian Semple Education
- Darlington College
Bachelor Of Science
Ian Semple Skills
- Customer Experience
- Service Delivery
- Contact Centers
- Stakeholder Management
- Managed Services
- Business Transformation
- Service Improvement
- Project Delivery
- Service Management
- Call Center
- Outsourcing
- Change Management
- Mobile Devices
- Sla
- PRINCE2
- Team Management
- Broadband
- ITIL
- Program Management
- Call Centers
- Integration
- CRM
- Management
- Customer Satisfaction
- Strategy
- Business Case
- Business Process Improvement
- Team Leadership
- Vendor Management
- Business Process
- Mobile Communications
- Unified Communications
- VoIP
- Workforce Management
- IVR
- Customer Retention
- Product Management
- Customer Experience Management
- Telephony
- Mobile Technology
- Proposition Development
- Offshoring
- Pre-sales
- Wireless
- BPO
- Solutions Marketing
- Professional Services
- Operations Management
- Six Sigma
- B2B
- Pre Sales
Ian Semple Summary
- Ian Semple, based in Cork, IE, is currently a Senior Manager at Amazon Ring Customer Service. Ian Semple brings experience from previous roles at Amazon, Ee and Orange. Ian Semple holds a Bachelor Of Science @ Darlington College. With a robust skill set that includes Customer Experience, Service Delivery, Contact Centers, Stakeholder Management, Managed Services and more. Ian Semple has 1 emails and 2 mobile phone numbers on RocketReach.
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