2014 -2015 Service Operations Manager @ IT Asset Management Solutions Ltd
2013 -2014 Global Operations Manager @
2010 -2013 Service Delivery Manager @
2006 -2010 Operations Manager @
2004 -2006 Technical Services Manager @
2001 -2004 Technical Services Manager @
2000 -2001 Technical Team Manager @
1998 -2000 Housing Support Manager @ Brighton and Hove Council
Ian Scanlan Education
York St. John University
PGCE (Education)
2024-2025
King's College London
Bachelor of Fine Arts - BFA (Philosophy)
1990-1993
Stanborough School 1982-1989
Ian Scanlan Skills
ITIL
IT Service Management
Service Management
Incident Management
PRINCE2
Service Delivery
IT Operations
IT Outsourcing
Service Desk
IT Management
Change Management
Stakeholder Management
Outsourcing
Project Management
CRM
Data Center
Disaster Recovery
Governance
HP
IT Strategy
Infrastructure
Management
Offshoring
SLA
Security
Servers
Solution Architecture
Team Management
Vendor Management
Virtualization
PowerPoint
Social Media
International Operations
Ian Scanlan Summary
Ian Scanlan, based in Bridlington, GB, is currently a Senior Service Delivery Manager at Capgemini. Ian Scanlan brings experience from previous roles at Netcompany, Scarbough Teaching Alliance and Sopra Steria. Ian Scanlan holds a 2024 - 2025 PGCE in Education @ York St. John University. With a robust skill set that includes ITIL, IT Service Management, Service Management, Incident Management, PRINCE2 and more. Ian Scanlan has 4 emails on RocketReach.
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