Sr. Operations Manager, TurboTax @ (December 2003 - August 2009)
Business Analyst @ (January 1996 - January 2003)
Ian Roberts Education
Arizona State University
(Management, Engineering)
2007-2008
University of Phoenix
Master Of Business Administration (Management)
2003-2005
Ariz
Bachelor Of Arts (Psychology)
1996-2003
Ian Roberts Skills
Customer Experience
Customer Relationship Management Crm
Quicken
Contract Management
Cross Functional Team
Global Sourcing
Software As A Service Saas
Global Management
Business Analysis
Agile Methodologies
Vendor Management
Team Leadership
Contact Centers
Program Management
Global Delivery
Cross Functional Team Leadership
Change Management
Product Management
Contract Negotiation
Business Process Improvement
SaaS
Management
Outsourcing
Analytics
Call Centers
CRM
Analysis
Customer Relationship Management
Software as a Service
Ian Roberts Summary
Ian Roberts, based in Tucson, AZ, US, is currently a Director, Care Operations and Technology at Quicken Inc.. Ian Roberts brings experience from previous roles at Quicken Inc. and Intuit. Ian Roberts holds a 2007 - 2008 Arizona State University. With a robust skill set that includes Customer Experience, Customer Relationship Management Crm, Quicken, Contract Management, Cross Functional Team and more. Ian Roberts has 1 emails and 1 mobile phone numbers on RocketReach.
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