Ian O'Brien Email
Operations Insights and Development @Matchbook @ Xanadu Consultancy
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Ian O'Brien Location
- Dublin, IE
Ian O'Brien Work
- Operations Insights and Development @Matchbook @ (October 2026 - Present)
- Board Member @ (January 2025 - Present)
- Manager | Global Response Operations @ (April 2022 - August 2026)
- Safer Gambling Operations Manager @ (November 2018 - April 2022)
- Senior Operations Analyst - Responsible Gambling @ (February 2018 - October 2018)
- Responsible Gambling Analyst (Online) @ (July 2015 - January 2018)
- Responsible Gambling Retail Analyst @ (October 2015 - May 2016)
- Responsible Gambling Executive @ (July 2015 - October 2015)
- Escalation Manager @ (September 2013 - June 2015)
- Customer Support Specialist @ (November 2012 - August 2013)
Ian O'Brien Education
- University College Dublin
Master's degree (Economics)
2008-2012 - University College Dublin
Bachelor of Arts (B.A.) (Economics)
2008-2011
Ian O'Brien Skills
- Analysis
- Analytical Skills
- Business Analysis
- Communication
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer Support
- Leadership
- Management
- Microsoft Excel
- Microsoft Office
- Online Gaming
- People Development
- People Skills
- Problem Solving
- Process Improvement
- Requirements Analysis
- Research
- Team Leadership
- Team Management
- Teamwork
- Time Management
- Social Media
- Online Marketing
- Marketing
- Sales
Ian O'Brien Summary
- Ian O'Brien, based in Dublin, IE, is currently a Operations Insights and Development @Matchbook at Xanadu Consultancy. Ian O'Brien brings experience from previous roles at HUGG, Meta and Paddy Power Betfair. Ian O'Brien holds a 2008 - 2012 Master's degree in Economics @ University College Dublin. With a robust skill set that includes Analysis, Analytical Skills, Business Analysis, Communication, Customer Experience and more.
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