2016 -
now Senior Deskside Support Analyst @ Soroc Technology - Client: CIBC/Intria
2016 -
now Lead Support Analyst @
2012 -
2016 Support Representative, IT Infrastructure @
2012 -
2016 Technical Support Analyst @
2011 -
2012 Technical Support Analyst @
2011 -
2012 Tier 2 technical support @
2010 -
2011 IT Helpdesk @
2010 -
2011 Information Technology Help Desk @
2008 -
2010 Pantry Coordinator @
2008 -
2010 Customer Service Coordinator @ Wal-Mart
2008 -
2008 Customer Service Representative (CSR) @ Insta-Rent
2005 -
2006 Computer Analyst @ Scotia Bank
2003 -
2004 Computer Analysis (Co-Op) @
Ian M. Education
Centennial College
computer systems and networking technology (Information Technology)
Centennial College
Diploma (Computer Systems And Networking Technician)
Centennial College
Ian M. Skills
Firewalls
Information Technology
Windows Server
Help Desk Support
SDLC
Cisco Technologies
SCCM
Citrix
Active Directory
Windows
DNS
Software Installation
Operating Systems
Networking
Microsoft Exchange
Microsoft SQL Server
Troubleshooting
Telecommunications
System Administration
Team Leadership
Virtualization
Network Security
Network Administration
Disaster Recovery
Windows XP
Customer Service
Windows 7
Technical Support
Management
Servers
VMware
Hardware
DHCP
Ian M. Summary
Ian M., based in Markham, ON, CA, is currently a Senior Deskside Support Analyst at Soroc Technology - Client: CIBC/Intria. Ian M. brings experience from previous roles at Soroc Technology, Randstad Canada and Maple Leaf Foods Inc. Ian M. holds a computer systems and networking technology in Information Technology @ Centennial College. With a robust skill set that includes Firewalls, Information Technology, Windows Server, Help Desk Support, SDLC and more. Ian M. has 1 emails on RocketReach.
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