Ian McPhillips Email
PRINCIPLE IC @ FedEx
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Ian McPhillips Location
- England, United Kingdom
Ian McPhillips Work
- 2019 -now PRINCIPLE IC @
- 2015 -2018 Vendor Service Management @
- 2012 -2015 Head of Applications UK @
- 2008 -2012 Service Delivery Manager @ Criminal Cases Review Commission
- 2007 -2008 Change Manager @
- 2006 -2007 Client Services Manager @
- 2005 -2005 Client Services Manager @
- 2000 -2005 Account Manager @
- 1998 -2000 Team Leader @
- 1996 -1998 Team Leader @
- 1989 -1996 Senior Analyst Programmer @
Ian McPhillips Education
- King's Norton Boys' School 1982-1989
Ian McPhillips Skills
- ITIL Certified
- PRINCE2
- Service Delivery (full lifecycle)
- Account Management and Development
- Service Management Consultancy (ITIL v2 & v3)
- Client Relationship Management
- Managing, motivating and team building
- Financial and Commercial Management
- Service Definition / Transition Management
- Offshore / Integrated Delivery Management
- Contract and Supplier (Vendor) Management
- Continual Service Improvement
- Project Management (Prince 2)
- Project Initiation
- Quality Management
- Technology Roadmaps
- Bid / Pre-sales Support
- Security Management
- Customer Service
- Leadership
- Management
- Microsoft Office
- Project Management
- Change Management
- Project Delivery
- Service Delivery
- IT Service Management
- CRM
- Strategy
- ITIL
- Stakeholder Management
- Outsourcing
- Team Leadership
- Customer Relationship Management (CRM)
- Customer Relationship Management Crm
- Motivating and Team Building
- Integrated Delivery Management
- Bid
- Trucking
- Project Management Prince 2
- Service Definition
- Managing
- Pre Sales Support
- Offshore
- Transition Management
- Contract and Supplier Vendor Management
- Service Management Consultancy Itil V2 and V3
- Service Delivery Full Lifecycle
- Service Management Consultancy
- Contract and Supplier Management
- Customer Relationship Management
Ian McPhillips Summary
- Ian McPhillips, based in England, United Kingdom, is currently a PRINCIPLE IC at Fedex Express. Ian McPhillips brings experience from previous roles at Fedex Express, FirstGroup plc, Criminal Cases Review Commission and O2 (Telefónica UK). Ian McPhillips holds a 1982 - 1989 King's Norton Boys' School. With a robust skill set that includes ITIL Certified, PRINCE2, Service Delivery (full lifecycle), Account Management and Development, Service Management Consultancy (ITIL v2 & v3) and more. Ian McPhillips has 1 emails on RocketReach.
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