Ian McCutcheon Email
Client Success Manager @ Thrive.App
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Ian McCutcheon Location
- Belfast, GB
Ian McCutcheon Work
- Client Success Manager @ (December 2017 - Present)
- Digital Client Services Executive @ (February 2017 - December 2017)
- Business Analyst @ (January 2016 - January 2017)
- Trainer | IT Systems and Business Process @ (March 2015 - January 2016)
- Team Manager @ (June 2013 - March 2015)
- PhD Research Student @ (September 2008 - July 2012)
- Research Assistant @ St Mary's University College, Queen's University Belfast (July 2007 - August 2008)
Ian McCutcheon Education
- Queen's University Belfast
MSc Leadership for Sustainable Development (Development Economics and International Development)
2005-2006 - Ulster University
Bachelor’s Degree (Sociology)
2002-2005
Ian McCutcheon Skills
- BPO
- Requirements Analysis
- Employee Engagement
- Tax Credit Compliance
- Error Analysis
- Report Writing
- E Learning Implementation
- Customer Satisfaction
- Business Analysis
- Team Management
- Team Leadership
- E Learning
- Investigative Research
- Software Testing
- Public Policy
- Training
- Business Requirements
- Employee Training
- Customer Service
- HMRC enquiries
- Training Delivery
- Business Process Improvement
- Management
- Project Management
- Tax Credits
- Coaching
- Research
- Outsourcing
- Call Centers
- Performance Management
- Fraud Investigations
- Customer Relationship Management
- Client Services
Ian McCutcheon Summary
- Ian McCutcheon, based in Belfast, GB, is currently a Client Success Manager at Thrive.App Ltd. Ian McCutcheon brings experience from previous roles at TheAppBuilder Ltd and Concentrix. Ian McCutcheon holds a 2005 - 2006 MSc Leadership for Sustainable Development in Development Economics and International Development @ Queen's University Belfast. With a robust skill set that includes BPO, Requirements Analysis, Employee Engagement, Tax Credit Compliance, Error Analysis and more. Ian McCutcheon has 1 emails on RocketReach.
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Rachel Cunningham
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Megan-Cáitlín Dallat
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