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Ian McCormick Location
Cardiff, GB
Ian McCormick Work
2019 -now Customer Support Senior Manager @
2015 -now Donor Contact Centre Manager @
2014 -2015 Telesales Manager @
2010 -2014 Head of International Communications @ The Exchange Group of Companies
2003 -2010 Head of International Communications @
1999 -2003 Operations Manager @
Ian McCormick Education
Bangor University
Bachelor of Arts (Economics)
1994-1997
Ian McCormick Skills
Leadership
Customer Experience
Team Building
B2B
Call Center
Web Content
Yodeling
Call Processing
Account Management
Cold Calling
Start Ups
Call Center Administration
Telecommunications
Contact Center Management
Team Management
Telemarketing
Sales Management
Operations Management
Marketing
Web Project Management
Change Management
Ninja Skills
Contact Center Operations
Contract Negotiation
Sword Fighting
Call Center Development
Inbound Marketing
Coaching
Problem Solving
Database Design
Call Centers
Business to Business
Contact Centers
Ian McCormick Summary
Ian McCormick, based in Cardiff, GB, is currently a Customer Support Senior Manager at Monzo Bank. Ian McCormick brings experience from previous roles at Welsh Blood Service, PHS Group, The Exchange Group of Companies and The Cartel Group. Ian McCormick holds a 1994 - 1997 Bachelor of Arts in Economics @ Bangor University. With a robust skill set that includes Leadership, Customer Experience, Team Building, B2B, Call Center and more. Ian McCormick has 2 emails on RocketReach.
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