Ian Marshall Email
Head of claims support @ NHS Resolution
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Ian Marshall Work
- 2026 -now Head of claims support @
- 2016 -2026 Head of Global Service Delivery - Case handling @
- 2015 -2016 Organisational Consultant @
- 2005 -2015 Operations leader @
- 1996 -2005 Team leader @
- 1995 -1996 Branch Manager @ Century Insurance Brokers
- 1992 -1995 Branch Manger @ Swinton Insurance Brokers
Ian Marshall Education
- Robert Gordan University
Diploma (Leading Teams)
2000-2001 - Robert Gordan University
Diploma (Management studies)
1999-1999
Ian Marshall Skills
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Bespoke website design
- customer serive
- Employee Engagement
- Motivation
- Competency Based Interviewing
- Behavioral Interviewing
- Team Leadership
- Leadership Management
- Project Management
- Project Delivery
- Forecasting
- Leading Change
- Culture Change
- Leadership Development
- Staff Development
- Staff Management
- Mentoring Of Staff
- Coaching Staff
- Inspiring Leadership
- Team Building
- Performance Management
- Performance Improvement
- General Insurance
- Key Performance Indicators
- High Performance Teams
- High Performer
- Meeting objectives
- HR Policies
- Leading Meetings
- Training
- Flexibility
- Department Budgeting
- Capacity Planning
- Property Claims
- Fraud Claims
- Career Development
- Strategic Planning
- Data Analysis
- Problem Solving
- Complaints
- Quality Auditing
- call listening / audits
- Report Writing
- Teleconferencing
- Stakeholder Management
- Senior Stakeholder Management
- Delivering Workshops
- Change Management
- Call Listening
- Audits
- Management
- Customer Service
Ian Marshall Summary
- Ian Marshall, is currently a Head of claims support at NHS Resolution. Ian Marshall brings experience from previous roles at Medical Protection Society, Lloyds Banking Group, Royal Sun Alliance Insurance Company Limited and Aviva plc. Ian Marshall holds a 2000 - 2001 Diploma in Leading Teams @ Robert Gordan University. With a robust skill set that includes Microsoft Word, Microsoft Excel, PowerPoint, Bespoke website design, customer serive and more. Ian Marshall has 1 emails on RocketReach.
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