Ian Dite Email & Phone Number
Customer Success Team Manager @ API Nation
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Ian Dite Location
- Piscataway Township, NJ, US
Ian Dite Work
- 2023 - now Customer Success Team Manager @
- 2015 - 2022 Business Support Manager @
- 2011 - 2014 Business Support Team Lead @
- 2007 - 2010 Level 2 Technician @
- 2004 - 2007 Level 1 Technician @
Ian Dite Education
- Montclair State University
Bachelor of Science - BS (Management Information Systems, General)
1998 - 2002
Ian Dite Skills
- Service-Level Agreements (SLA)
- Product Support
- Relationship Building
- Active Listening
- Software Support
- Software Implementation
- English
- Mentoring
- Management
- Leadership
- Microsoft Office
- Communication
- Customer Success
- Operations
- Contact Center Operations
- Contact Centers
- Customer Service
- Escalations Management
- Interpersonal Skills
- Key Performance Indicators
- Quality Assurance
- People Management
- Onboarding
- Customer Support
- B2B Software
- Customer Experience
- Problem Solving
- Wrike
- SharePoint
- Slack
- Microsoft Azure
- Software as a Service (SaaS)
- Help Desk Support
- Customer Service Operations
- SQL
- Customer Service Management
- Salesforce.com
- Knowledge Management
- Customer Onboarding
- Technical Support
- Customer Satisfaction
- Webinar Development
- Training & Development
- Coaching & Mentoring
- Process Improvement
- Troubleshooting
- Team Management
- Creative Problem Solving
- Teamwork
- Customer Relationship Management (CRM)
- Business Support
Ian Dite Summary
- Ian Dite, based in Piscataway Township, NJ, US, is currently a Customer Success Team Manager at API Nation. Ian Dite brings experience from previous roles at Millennium Systems International. Ian Dite holds a 1998 - 2002 Bachelor of Science - BS in Management Information Systems, General @ Montclair State University. With a robust skill set that includes Service-Level Agreements (SLA), Product Support, Relationship Building, Active Listening, Software Support and more. Ian Dite has 3 emails and 1 mobile phone numbers on RocketReach.
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