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Ian Cottrell Location
Dallington, GB
Ian Cottrell Work
2015 -now Managing Director at Silverlight Care Limited @
2014 -2014 MANAGER OF CUSTOMER EXPERIENCE @ Maintenance Management Limited
2013 -2014 Deputy Head of Call Management @ Maintenance Management Limited
2011 -2013 Operations Centre Manager @ Emprise Services PLC
2008 -2011 Contracts and Helpdesk Manager @ Camden Primary Care Trust
2006 -2008 Estates Officer @ Camden Primary Care Trust
Ian Cottrell Education
UCL
MSc (Facilities and Environment Management)
2007-2009
Professional Development
Ian Cottrell Skills
Performance Monitoring
Contract Management
Procurement
Problem Solving
Contract Negotiation
SLA
Outsourcing
Budgeting
Negotiation
Facilities Management
Customer Relations
Operations Management
Customer Service
Office Management
Fleet Management
Fleet Operations
CAFM
Project Management
Budgets
Call Center
Call Management
Call Centers
Performance Management
Risk Assessment
Commercial Management
Building Maintenance
Building Services
Project Planning
Change Management
Leadership
FM
PFI
Training
Bid Writing
Energy Management
Facilities Operations
User Experience
Microsoft Office
Management
Ian Cottrell Summary
Ian Cottrell, based in Dallington, GB, is currently a Managing Director at Silverlight Care Limited at Home Instead Senior Care UK. Ian Cottrell brings experience from previous roles at Maintenance Management Limited, Emprise Services PLC and Camden Primary Care Trust. Ian Cottrell holds a 2007 - 2009 MSc in Facilities and Environment Management @ UCL. With a robust skill set that includes Performance Monitoring, Contract Management, Procurement, Problem Solving, Contract Negotiation and more. Ian Cottrell has 2 emails on RocketReach.
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