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Ian Cottrell Location
Dallington, GB
Ian Cottrell Work
Managing Director at Silverlight Care Limited @ (April 2015 - Present)
MANAGER OF CUSTOMER EXPERIENCE @ Maintenance Management Limited (March 2014 - November 2014)
Deputy Head of Call Management @ Maintenance Management Limited (January 2013 - January 2014)
Operations Centre Manager @ Emprise Services PLC (April 2011 - January 2013)
Contracts and Helpdesk Manager @ Camden Primary Care Trust (October 2008 - March 2011)
Estates Officer @ Camden Primary Care Trust (November 2006 - October 2008)
Ian Cottrell Education
UCL
MSc (Facilities and Environment Management)
2007-2009
Professional Development
MBIFM: Member of the British Institute of Facilities Management
Ian Cottrell Skills
Bid Writing
Budgeting
Budgets
Building Maintenance
Building Services
CAFM
Call Center
Call Centers
Call Management
Change Management
Commercial Management
Contract Management
Contract Negotiation
Customer Relations
Customer Service
Energy Management
FM
Facilities Management
Facilities Operations
Fleet Management
Fleet Operations
Leadership
Negotiation
Office Management
Operations Management
Outsourcing
PFI
Performance Management
Performance Monitoring
Problem Solving
Procurement
Project Management
Project Planning
Risk Assessment
SLA
Training
User Experience
Microsoft Office
Management
Ian Cottrell Summary
Ian Cottrell, based in Dallington, GB, is currently a Managing Director at Silverlight Care Limited at Home Instead Senior Care UK. Ian Cottrell brings experience from previous roles at Maintenance Management Limited, Emprise Services PLC and Camden Primary Care Trust. Ian Cottrell holds a 2007 - 2009 MSc in Facilities and Environment Management @ UCL. With a robust skill set that includes Bid Writing, Budgeting, Budgets, Building Maintenance, Building Services and more. Ian Cottrell has 2 emails on RocketReach.
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