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Ian Clarke Location
Newport Beach, CA, US
Ian Clarke Work
Vice President of Development Services @ (June 2020 - Present)
Vice President of Global Customer Service and Service Technologies @ (May 2018 - June 2020)
Senior Regional Director, Europe and Asia @ (April 2010 - June 2018)
Senior Director - Customer Service and Operations for the Asia Pacific Region - eBay and PayPal @ (July 2008 - August 2009)
Sr. Director eBay Customer Service, Vancouver, BC @ (November 2004 - June 2008)
Executive Director @ (January 1999 - January 2004)
Ian Clarke Education
University of Washington
(Psychology, Communication)
1977-1981
Ian Clarke Skills
Global Cross-Functional Team Leadership
Strategic Planning
Advertising
Analytics
Budgets
CRM
Call Center
Call Centers
Change Management
Cross-functional Team Leadership
Customer Experience
Customer Retention
Customer Satisfaction
Customer Service
E-commerce
Employee Engagement
Forecasting
Human Resources
Leadership
Management
Operational Excellence
Operations Management
Outsourcing
P&L Management
Policy
Process Improvement
Product Management
Program Management
Project Management
Recruiting
Risk Management
SDLC
Sales
Start-ups
Strategic Partnerships
Strategy
Team Building
Team Leadership
Team Management
Teamwork
Time Management
Training
Vendor Management
Workforce Management
Customer Service Management
Business Process Improvement
Contact Centers
Microsoft Office
Microsoft Excel
Start Ups
E Commerce
Cross Functional Team Leadership
Ian Clarke Summary
Ian Clarke, based in Newport Beach, CA, US, is currently a Vice President of Development Services at Blizzard Entertainment. Ian Clarke brings experience from previous roles at Blizzard Entertainment and eBay. Ian Clarke holds a 1977 - 1981 University of Washington. With a robust skill set that includes Global Cross-Functional Team Leadership, Strategic Planning, Advertising, Analytics, Budgets and more. Ian Clarke has 5 emails and 8 mobile phone numbers on RocketReach.
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