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Ian Brooks Location
Crete, NE, US
Ian Brooks Work
Encompass Help Desk @ (January 2025 - Present)
QA Analyst @ (January 2024 - November 2024)
Tier 2 Software Analyst @ (August 2021 - January 2024)
Software Analyst @ (August 2017 - September 2021)
Tier I Technical Support @ Direct Patient Logistics (May 2016 - July 2017)
Ian Brooks Education
ITT Technical Institute
Bachelor's degree (Computer and Information Systems Security/Information Assurance)
2011-2013
Western Nebraska Community College
Associate of Arts - AA (Associate Arts)
2007-2009
Ian Brooks Skills
API Testing
AWS CloudFormation
Agile Methodologies
Analytical Skills
Application Support
Communication
Computer Hardware
Computer Hardware Assembly
Computer Hardware Installation
Computer Hardware Troubleshooting
Constructive Feedback
Customer Experience Management
Customer Facing Roles
Customer Success
Data Analysis
Encompass
End User Training
HTML
IT Documentation
Jira
Problem Solving
Programming
Python (Programming Language)
Quality Assurance
Requirements Analysis
Retesting
Software
Support Engineers
Technical Support
Test Scripts
Testing
Troubleshooting
Web Services API
Ian Brooks Summary
Ian Brooks, based in Crete, NE, US, is currently a Encompass Help Desk at Mortgage Workflow Partners Inc.. Ian Brooks brings experience from previous roles at Fiserv, ICE Mortgage Technology, Ellie Mae and Direct Patient Logistics. Ian Brooks holds a 2011 - 2013 Bachelor's degree in Computer and Information Systems Security/Information Assurance @ ITT Technical Institute. With a robust skill set that includes API Testing, AWS CloudFormation, Agile Methodologies, Analytical Skills, Application Support and more. Ian Brooks has 1 emails and 1 mobile phone numbers on RocketReach.
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