Ian Brady Email & Phone Number
Vice President, EMEA Service Delivery and Operations @ Ciena
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Ian Brady Location
- Zurich, Switzerland
Ian Brady Work
- 2020 -now Vice President, EMEA Service Delivery and Operations @
- 2016 -2020 Senior Director, EMEA Customer Operations @
- 2013 -2016 Senior Director, Customer Operations, EMEA Regional Carriers @
- 2010 -2013 Senior Director, Regional Services, Northern and Eastern Europe @
- 2009 -2010 Director of Customer Operations, EMEA @ Nortel
- 2004 -2008 Operations Director, Central Europe @ Nortel
- 2002 -2004 Project Director, UMTS @ Nortel
Ian Brady Education
- Ulster University
Masters (Electronic Engineering)
1990-1995 - Fachhochschule / FH Augsburg
Dipl.-Ing. (Telecommunications Systems)
1993-1995
Ian Brady Skills
- Telecommunications
- International Project Management
- Program Management
- Service Delivery
- Customer Oriented
- Customer Satisfaction
- Organisational Leadership
- Innovation
- Business Process Improvement
- Business Transformation
- Leading Organizational Change
- Wireless
- Optical Communications
- Customer Advocacy
- Profit Maximization
- Revenue Assurance
- Revenue Forecasting
- Contract Negotiation
- Change Management
- Optical Networks
- Data Networks
- Cross-functional Team Leadership
- Product Management
- LTE
- Integration
- UMTS
- GSM
- Managed Services
- Fiber Optics
- 3G
- Mobile Devices
- MPLS
- IP
- Sales Management
- Cross Functional Team
- Microsoft Office
- International Project
- Team Building
- Cross Functional Team Leadership
- Microsoft Word
- Customer Service
- Business Process
- Business Development
- Leading Organizational
- Organisational
Ian Brady Summary
- Ian Brady, based in Zurich, Switzerland, is currently a Vice President, EMEA Service Delivery and Operations at Ciena. Ian Brady brings experience from previous roles at Ciena and Nortel. Ian Brady holds a 1990 - 1995 Masters in Electronic Engineering @ Ulster University. With a robust skill set that includes Telecommunications, International Project Management, Program Management, Service Delivery, Customer Oriented and more. Ian Brady has 3 emails and 1 mobile phone numbers on RocketReach.
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