Ian B. Email
Senior Service Transition Manager @ Lanware
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Ian B. Location
- Wellingborough, GB
Ian B. Work
- 2024 -now Senior Service Transition Manager @
- 2016 -2024 Head of Service Operations @
- 2016 -2018 Service Management @
- 2014 -2018 Director @ IAN BROOKES CONSULTING LIMITED
- 2015 -2016 Operations Manager @
- 2015 -2015 Service Delivery Manager @
- 2015 -2015 Service Management for HM Treasury @
- 2014 -2014 Service Delivery Manager @ FCO Services
- 2013 -2014 Customer Manager @
- 2011 -2013 Security Cleared Operations Manager @
- 2009 -2011 Incident Manager for IT @
- 2009 -2010 Incident Manager @
- 2008 -2009 Incident Manager @
- 2000 -2008 Incident Manager @
Ian B. Education
- Abraham Darby School 1988-1992
- Abraham Darby School, Hilltop, Madeley, Telford 1987-1992
Ian B. Skills
- Asset Management
- ITIL
- Service Management
- Service Improvement
- Incident Management
- SLA
- IT Service Management
- Service Delivery
- Problem Solving
- Conflict Resolution
- Information Systems Development
- Contact Centre Improvment
- Vendor / Supplier Negotiations
- Quality Assurance
- Risk / Issue Management
- Budgetary Control
- Change Management
- Team Development / Leadership
- IT Business Analysis
- Transition Management
- Outsourcing
- Team Leadership
- Business Analysis
- Service Desk
- Management
- SaaS
- IT Outsourcing
- Project Delivery
- PRINCE2
- IT Management
- Problem Management
- Information Systems
Ian B. Summary
- Ian B., based in Wellingborough, GB, is currently a Senior Service Transition Manager at Lanware. Ian B. brings experience from previous roles at Lanware, IAN BROOKES CONSULTING LIMITED and Vodafone. Ian B. holds a 1988 - 1992 Abraham Darby School. With a robust skill set that includes Asset Management, ITIL, Service Management, Service Improvement, Incident Management and more. Ian B. has 2 emails on RocketReach.
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