Iain O'Connor's Location
Edinburgh, Scotland, GB
Iain O'Connor's Work
- Senior Manager - Customer Experience & Insight @ Aegon
- Marketing Manager - Customer Experience Insight @ The Ro al Bank Of Scotland Group
- Senior Marketing Manager (Secondment) @ The Ro al Bank Of Scotland Group
- Customer Experience Manager @ The Ro al Bank Of Scotland Group
- Sales and Service Manager @ The Ro al Bank Of Scotland Group
- Private Banking Manager @ The Ro al Bank Of Scotland Group
- Assistant Manager @ McDonald's
- Short Term @ abrdn
Iain O'Connor's Education
- Strathclyde Law School
Bachelor of Laws (LLB) Hons (Scots Law)
1996 - 2000
Iain O'Connor's Skills
- Customer Insight
- Customer Experience
- Customer Service
- Service Delivery
- Market Research
- Customer Satisfaction
- Customer Satisfaction Research
- Net Promoter Score
- Team Management
- Management
Iain O'Connor's Summary
Iain O'Connor, based in Edinburgh, Scotland, GB, is currently a Senior Manager - Customer Experience & Insight at Aegon UK, bringing experience from previous roles at Royal Bank of Scotland. Iain O'Connor holds a 1996 - 2000 Bachelor of Laws (LLB) Hons in Scots Law @ Strathclyde Law School. With a robust skill set that includes Customer Insight, Customer Experience, Customer Service, Service Delivery, Market Research and more, Iain O'Connor contributes valuable insights to the industry. Iain O'Connor has 1 email on RocketReach.
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