Iain Hamilton Email
Head of Customer Operations Planning @ Volkswagen Financial Services (UK)
5 free lookup(s). No credit card required.
If you need more lookups,
subscriptions start at $34 USD/month.
Iain Hamilton Location
- United Kingdom
Iain Hamilton Work
- Head of Customer Operations Planning @ (October 2023 - Present)
- Head Of Customer Service and Operations @ Rivus Group (November 2021 - October 2023)
- Head of Financial Crime Services Customer Contact Centre @ (September 2021 - November 2021)
- Customer Service and Operations Centre Leader @ (July 2020 - August 2021)
- Volunteer Staff @ Looking for my next opportunity. Currently volunteering at CATH, Chester Aid to (November 2019 - June 2020)
- Head of Residential in-house and Outsource Contact Centres @ (September 2015 - September 2019)
- Head of PMO @ IDCH CONSULTING LTD (March 2015 - June 2015)
- Transformation Programme Manager @ (June 2014 - December 2014)
- Head of Corporate Services Help Desk @ (July 2013 - June 2014)
- North East Regional Head of Operations @ (October 2012 - June 2013)
- Contact Centre Transformation Manager @ (November 2011 - October 2012)
- Head of Contact Management @ Lancashire Constabulary (January 2010 - November 2011)
- Contact Centre Manager @ Cheshire Constabulary (January 2007 - January 2010)
- Contact Centre Manager @ Medical Defence Union (January 2005 - January 2007)
- Customer Service Manager @ (January 2004 - January 2005)
- Assistant Corporate Banking Manager @ (January 2003 - January 2004)
- Business Banking Manager @ (January 2001 - January 2003)
- Team Manager @ Intelligent Finance (January 2000 - January 2001)
- Customer services Operator and Coach @ (January 1998 - January 2000)
Iain Hamilton Education
- Edinburgh Napier University
BSc (Estate Management)
1993-1997 - Rannoch School 1985-1991
Iain Hamilton Skills
- Agile Scrum Master Certified
- Budget Management
- Change Management
- Commercial strategy
- Communication
- Cross-functional Team Leadership
- Cultural Transformation
- Customer Experience
- Customer Experience Enhancement
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction
- Customer Service Operations
- Customer Service Training
- Customer-focused Service
- Data Analysis
- Driving Results
- Leadership
- Management
- Operations Management
- Organizational Leadership
- Performance Transformation
- Recruiting
- Recruitment
- Retail Sales
- Short Sales
- Strategic Leadership
- Target Driven
- Team Building
- Training & Development
Iain Hamilton Summary
- Iain Hamilton, based in United Kingdom, is currently a Head of Customer Operations Planning at Volkswagen Financial Services (UK). Iain Hamilton brings experience from previous roles at Rivus Group , NatWest Group and Looking for my next opportunity. Currently volunteering at CATH, Chester Aid to . Iain Hamilton holds a 1993 - 1997 BSc in Estate Management @ Edinburgh Napier University. With a robust skill set that includes Agile Scrum Master Certified, Budget Management, Change Management, Commercial strategy , Communication and more. Iain Hamilton has 3 emails on RocketReach.
Looking for a different Iain Hamilton?
Find contact details for 700 million professionals.
Others Named Iain Hamilton
Iain Hamilton
Founder
Old Basing, GB
Iain Hamilton
Co-Founder
Inverness, GB
Iain Hamilton
Chief Executive Officer
United Kingdom
Iain Hamilton
Technical Director
St Albans, GB
Iain Hamilton
Head of Customer Operations Planning
United Kingdom
Iain Hamilton
Technical Director
Glasgow, GB
Iain Hamilton
Vice President Asia Pacific Lead, Ethicon
Melbourne, VIC, AU
Iain Hamilton
Associate Director Estates
Coventry, England, GB
Top Volkswagen Financial Services (UK) Employees
James Fields-Davis
Head of Fleet Development
Milton Keynes, GB
Jean Smith
Chief Financial Officer
Milton Keynes, GB
Mike Todd
Chief Executive Officer
Adderbury, GB
Tom Gilthorpe
Head of Business Transition
Watford, GB
Jonathan Ellis
Head of Fleet Sales
Milton Keynes, GB
Nikki Ettwell
General Manager - Sales and Rental Location Operations
Milton Keynes, GB
Matt Solven
Chief Risk Officer
Milton Keynes, GB
Martin Furniss
General Manager, Risk Control
St Albans, GB
Carl Dohna
CCO
Ireland
Andrew Dawson
Head of Digital Transformation
Avon Dassett, England, GB
David Parkin
Head of Regional Sales [Interim]
Lincoln, GB
Adam Wallace
Head of IT Services
Milton Keynes, GB
G2 Crowd Trusted
300K+ Plugin Users
© 2026 RocketReach.co