I-DE-A Co. Information

I-DE-A gives utilities, telecoms, municipalities, emergency services, and healthcare one platform to assemble crews quickly during outages or emergencies, broadcast alerts to customers and key contacts, map incidents, and track results through resolution. CrewBuilder® calls qualified staff by skill and availability, following your contractual call-down process, with job type, estimated duration, and location in every call. Crews accept or decline in one tap. Broadcast reaches customers by phone, SMS, email, and the Motorola Solutions AppArmor app at once. The Outage Map gives your operations centre a live picture of every active outage, with a shareable public map. Every call, timestamp, and response is logged automatically, so union reviews and regulatory filings are ready in seconds. Unionized utilities choose I-DE-A because it records exactly what collective agreements require. Built and hosted in Canada, including our AI Analytics language model. Data is encrypted in transit and at rest and handled in line with PIPEDA. Intelligent Design Applications Inc. · Toronto, Ontario · i-de-a.ca