Hybr Information

Hybr is the AI-powered operating platform for residential lettings, helping agents turn property enquiries into qualified viewings and offers without scaling headcount. Lettings teams are still managing thousands of applicants across property portals, email, WhatsApp, phone calls, calendars and legacy CRM systems. The result is hours of repetitive admin, slow response times, missed opportunities and an inconsistent renter experience. Hybr sits between an agent’s marketing channels and CRM and takes action across the applicant journey. Our AI assistant responds to applicants across WhatsApp, email and calls, answers property questions, automatically qualifies and prioritises applicants, cross-sells suitable properties, and schedules efficient back-to-back viewings. Agents manage the entire journey from enquiry through qualification, viewing and offer in one place, with a complete communication and audit trail. Hybr integrates directly with the systems agents already use, including Reapit, Alto and Apex27, creating an intelligent execution layer rather than asking teams to replace their core CRM. The result: 100% instant response rate to all enquiries, 65%+ conversion rate enquiry to qualified viewing, 90%+ applicant questions handled by AI, 2x more enquiries from cross selling, and a consistent, positive renter experience, while enabling operators to grow their portfolios without growing operational headcount at the same rate. Founded by Hannah Chappatte, Hybr was born from seven years of working directly with renters, landlords and letting agents. What started as a student rental marketplace exposed a much bigger problem: the technology running residential lettings was built to store information, not execute the work. Today, Hybr is building the agentic operating system for residential lettings: turning fragmented property, applicant and communication data into actions that move every enquiry towards the right outcome.