Vice President, Customer Operations @ (January 2023 - January 2026)
Senior Vice President, Customer Analytics and Loyalty @ (January 2021 - January 2023)
Vice President, Customer Loyalty and Service Group @ (January 2015 - January 2021)
Vice President, Customer Loyalty and Care @ (January 2012 - January 2015)
Vice President, Global CS @ (January 2011 - January 2012)
Senior Director, Sales Operations @ (January 2008 - January 2011)
Senior Director, Sales and Retention @ (January 2007 - January 2008)
Hung le Education
James Madison University
BBA (Finance)
Hung le Skills
Analytical Reasoning
Analytics
Budget Management
Business Metrics
Business Planning
Business Process Improvement
Business Process Outsourcing (BPO)
Business Strategy
Call Center
Call Centers
Churn Management
Collaborative Leadership
Contact Center Strategy
Contact Centers
Customer Engagement
Customer Experience
Customer Research
Customer Retention
Customer Service
Customer Support
Data Analysis
Department Budgeting
Digital Strategy
E-commerce
Executive Leadership
Executive Management
Financial Analysis
Financial Modeling
GenAI Virtual Assistants
Interpersonal Skills
Management
Management Consulting
Marketing
Marketing Analytics
Marketing Strategy
Metrics
Net Promoter Score
Operations Management
People Development
People Management
Presentations
Process Improvement
Product Leadership
Profit Maximization
Program Management
Public Speaking
Sales Management
Sales Operations
Strategic Partnerships
Strategic Planning
Strategy
Telemarketing
Vendor Management
E Commerce
Colla
Hung le Summary
Hung le, based in Salt Lake City, UT, US, is currently a Chief Operating Officer (Fractional) at Chordia, Inc.. Hung le brings experience from previous roles at RealDefense, Frontier Communications, AT&T and DIRECTV. Hung le holds a BBA in Finance @ James Madison University. With a robust skill set that includes Analytical Reasoning, Analytics, Budget Management, Business Metrics, Business Planning and more. Hung le has 3 emails and 3 mobile phone numbers on RocketReach.
Looking for a different Hung le?
Find contact details for 700 million professionals.