2003 -2004 Helpdesk Specialist @ EPS Computer Systems
Hung Chan Education
Loyalist Certification
ITIL Service Manager V3
2011-2012
Universiti Malaya
1st Class Honours Degree (Information Technology (Major in Management))
2000-2003
Loyalist Certification
ITIL Expert
Hung Chan Skills
Service Delivery
Process Improvement
ITIL
IT Service Management
IT Operations
Storage
Project Delivery
Security
Disaster Recovery
Incident Management
IT Management
Change Management
Infrastructure
Technical Support
Storage Area Networks
Troubleshooting
Enterprise Software
IT Strategy
Data Center
Business Analysis
Microsoft Office
Microsoft Excel
Testing
Leadership
Management
Hung Chan Summary
Hung Chan, based in Shah Alam, MY, is currently a Head, Business Operation (Wholesale) at TIME dotCom Berhad. Hung Chan brings experience from previous roles at T-systems Malaysia Sdn Bhd and TIME dotCom Berhad. Hung Chan holds a 2011 - 2012 ITIL Service Manager V3 @ Loyalist Certification . With a robust skill set that includes Service Delivery, Process Improvement, ITIL, IT Service Management, IT Operations and more. Hung Chan has 3 emails on RocketReach.
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